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["Customer Service Representative | Technical Support","Customer Service Representative | Technical Support"]

Spectrum

  • Louisville
  • 2 days ago
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    Skills

    • Call Centersunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Identify Issuesunmatched
    • Internet Technologyunmatched
    • Problem Solving Skillsunmatched
    • Technical Supportunmatched
    • Training Programunmatched
    • Training/Teachingunmatched
    • Video Streamingunmatched

    Description

    Customer Service Representative, Internet/Voice

    Attentive listener. Problem solver. Tech savvy. Sounds like you? If so, a career as a Customer Service Representative, Internet/Voice, at Spectrum may be right for you. With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.

    At Spectrum, our connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.

    As a Customer Service Representative, Internet/Voice, you will work from one of our call center locations where you will help optimize the high-speed services for our internet and voice technology, using diagnostic tools and troubleshooting guides to provide efficient resolution.

    We provide a comprehensive training program to help you become a subject matter expert on our products and services while you create positive experiences for our customers and achieve your financial goals. While six months of customer service experience is preferred, as a member of our team, you'll have the tools and resources needed to build a long and successful career with us.

    • Full-time
    • Entry-level
    • Paid on-the-job training
    • Hourly
    • Career progression opportunities - earn more as you grow

    Numbers & Facts

    LocationLouisville
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1993
    Websitehttps://jobs.spectrum.com/

    About Company

    Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

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