["Customer Service / Sales Assistant","Customer Service / Sales Assistant"]
Express Employment Professionals Defunct
- Minnetonka
- 6 days ago
- $26–$30 Per Hour
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Skills
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Develop and Maintain Customersunmatched
- Distribution Channelunmatched
- Documentationunmatched
- ERP (Enterprise Resource Planning)unmatched
- Electricityunmatched
- Identify Issuesunmatched
- Inside Salesunmatched
- Microsoft Dynamicsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Operational Supportunmatched
- Order Processingunmatched
- Organizational Skillsunmatched
- Partner Salesunmatched
- Presentation/Verbal Skillsunmatched
- Pricingunmatched
- Product Managementunmatched
- Product Pricingunmatched
- Product Shipmentsunmatched
- Salesunmatched
- Sales Operationsunmatched
- Sales Supportunmatched
- Service Deliveryunmatched
- Time Managementunmatched
- Trade Showsunmatched
- Writing Skillsunmatched
Description
Job Full Description
Sales Operations Coordinator
NOT REMOTE / NOT HYBRID
Minnetonka, MN
$26-30/hour
The Sales Coordinator / Customer Service Representative is responsible for delivering exceptional service to customers and agents. This role supports sales operations by entering orders, providing accurate and timely product information, and ensuring a high level of responsiveness related to pricing, product features, and delivery timelines.
This position plays a critical role in maintaining customer relationships while supporting internal sales efforts. Regular and consistent attendance is an essential function of this position.
ESSENTIAL DUTIES:
Hopkins (Minneapolis/St. Paul), MN
2445
33 10th Avenue South
Suites 130
Hopkins, MN 55343
Sales Operations Coordinator
NOT REMOTE / NOT HYBRID
Minnetonka, MN
$26-30/hour
The Sales Coordinator / Customer Service Representative is responsible for delivering exceptional service to customers and agents. This role supports sales operations by entering orders, providing accurate and timely product information, and ensuring a high level of responsiveness related to pricing, product features, and delivery timelines.
This position plays a critical role in maintaining customer relationships while supporting internal sales efforts. Regular and consistent attendance is an essential function of this position.
ESSENTIAL DUTIES:
- Enter and process sales orders accurately and efficiently.
- Partner with manufacturer sales representatives, electrical distributors, and electrical contractors to provide job quotes, pricing, inventory availability, product information, and shipment details.
- Respond to product and order inquiries in a timely and professional manner, ensuring a high level of customer satisfaction.
- Manage product return requests by preparing initial RMA documentation and distributing appropriate communications to customers.
- Utilize Customer Relationship Management (CRM) systems to document activities, communicate with the sales team, and track sales opportunities.
- Support sales efforts through proactive customer engagement and identification of potential sales opportunities.
- Participate in sales training, seminars, and trade shows as assigned.
- Strong customer service orientation with a working knowledge of general sales practices.
- Excellent verbal and written communication skills.
- Ability to quickly learn and effectively apply knowledge of the company's product lines, pricing strategies, and the electrical industry.
- Strong data entry skills with the ability to type at 60+ words per minute.
- Proficiency in Microsoft Office (Outlook, Excel, Word), ERP systems (e.g., SYSPRO), and CRM platforms (e.g., Microsoft Dynamics).
- Ability to troubleshoot basic system or process issues.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to assess situations, draw accurate conclusions, and make sound recommendations.
- Ability to work both independently and collaboratively within a team environment.
- Demonstrated reliability, including regular and consistent attendance. Regular and consistent attendance is an essential function of this position.
- In person: Express Employment Professionals, 33 10th Avenue South, #130, Hopkins, MN 55343 between 9AM and 3PM, Monday thru Friday
- Email resume: hopkinsmn@expresspros.com
- Via our website: expresspros.com/hopkinsmn. You must submit your application to the Hopkins, MN office.
- Via our job app, #ExpressJobs
- By telephone: (952) 933-1116
Hopkins (Minneapolis/St. Paul), MN
2445
33 10th Avenue South
Suites 130
Hopkins, MN 55343
Numbers & Facts
| Location | Minnetonka |
| Industry | Staffing/Employment Agencies |
| Salary | $26–$30 Per Hour |
| Company Size | 10 to 19 employees |
| Website | http://Expresspros.con/waxahachietx |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.