Title: Customer Service Specialist Location: Fort Smith, AR - 72903 (Onsite) Duration: 3 months Contract Interview: 1 round in-person Work Schedule: Mon - Fri, 9 am - 9 pm, Occasional Saturday 9-2
Contract Duration: Strict 3-month contract from Oct 1st - Jan 15th.
Role Overview: Front Desk Customer Support Representative responsible for answering phone calls, scheduling appointments, and providing support in a fast-paced environment.
Tools & Systems:
Experience with Bookio/Salesforce/Outlook preferred but not mandatory as they will be providing training anyway.
Manager specifically highlighted Salesforce usage; candidates with Salesforce familiarity will onboard faster.
Domain Experience: Healthcare background is not required; open to candidates from other industries.
Front Desk Duties:
Handle appointments and inquiries.
Support payments via self-service kiosks.
Must be quick, active, and efficient in managing tasks.
Appearance Policy:
Uniforms are provided.
Visible tattoos/piercings (nose, eyebrow, etc.) should be covered.
Interview Process:
May include Zoom or onsite interview(s).
Could be 1-2 rounds, depending on manager's availability.
Numbers & Facts
Location
Fort Smith
Skills
Accounts Receivableunmatched
Calendar Managementunmatched
Customer Support/Serviceunmatched
Kiosksunmatched
Microsoft Outlookunmatched
Salesforce.comunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
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