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["Customs Brokerage Manager (English/Mandarin)","Customs Brokerage Manager (English/Mandarin)"]

Pridestaff

  • Jamaica
  • 2 days ago
  • $100,000–$135,000 Per Year
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Skills

  • Brokerageunmatched
  • Business Supportunmatched
  • Coachingunmatched
  • English Languageunmatched
  • Freight Forwardingunmatched
  • High-Throughput Screening (HTS)unmatched
  • Identify Issuesunmatched
  • Import/Exportunmatched
  • International Businessunmatched
  • Leadershipunmatched
  • Logisticsunmatched
  • Maintain Complianceunmatched
  • Mandarin Chinese Languageunmatched
  • Mentoringunmatched
  • Operational Improvementunmatched
  • Process Improvementunmatched
  • Regulationsunmatched
  • Regulatory Submissionsunmatched
  • Salesunmatched
  • Supply Chainunmatched
  • Training/Teachingunmatched
  • United States Customsunmatched
  • Workflow Analysisunmatched

Description

Position: Customs Brokerage Manager (English/Mandarin)

Location: Jamaica, NY

Company/Industry: International Freight Forwarder

Schedule: Mon-Fri, 1st shift

Salary: $100,000 - $135,000/yr, depending on experience, with flexibility for the right candidate

Type: Direct Hire with benefits

Key Responsibilities

  • Lead, mentor, and develop a high?performing Customs Brokerage team, providing daily operational guidance and coaching.
  • Ensure full compliance with CBP and OGA regulations, including HTS classification, protest filing, and regulatory updates.
  • Provide training on new regulations, customs procedures, and brokerage systems (including CargoWise).
  • Analyze workflows, identify inefficiencies, and implement process improvements to enhance operational performance.
  • Collaborate with the Sales team on client visits and support strategic business initiatives.
  • Identify service issues or workflow gaps and work with leadership to resolve them promptly.
  • Manage VIP accounts and assist the team with customs clearance tasks as needed.
Required Experience
  • Minimum 5 years of experience in freight forwarding, customs brokerage, or import/export operations preferred.
  • Fluent English and Mandarin
  • Candidates with relevant coursework in International Business, Supply Chain, Transportation, or Logistics will also be considered.
  • Minimum 2 years of supervisory or team?lead experience preferred.
  • Active U.S. Customs Broker License required.

Compensation / Pay Rate (Up to): $100,000.00 - $135,000.00

Numbers & Facts

LocationJamaica
IndustryBusiness Services - Other
Salary$100,000–$135,000 Per Year
Company Size50 to 99 employees
Websitehttps://www.pridestaff.com/

About Company

We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.

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