["Delivery Coordinator / Automotive Product Specialist","Delivery Coordinator / Automotive Product Specialist"]

Job Description As vehicles are getting more and more technologically advanced and customer service is becoming even more critical, Tom's Ford is in need of a Vehicle Delivery Specialist to assist our clients in a professional and dynamic delivery process. The ideal candidate is technology-oriented and has exceptional customer service skills.What We Offer Hourly, plus Bonus Pay PlanOne-on-one TrainingCareer PlanningCollaborative, Team EnvironmentWork-life Balance401k with Employer MatchThis Position May Be Eligible for Medical/Dental/Vision Insurance, Life Insurance, 401k and Ancillary Insurance Depending upon the Terms of Each PlanLife Insurance, Company PaidPaid Time offResponsibilities & Learning Opportunities Commit to becoming an expert and gain in-depth knowledge of our brand's vehicles accessories and technologyGive customers in-depth information on owner's manual and warrantyDemonstrate features of the vehicle, show the customer navigation, Sync (i.e. help them connect Bluetooth to their mobile phone)Follow up with customers to ensure complete satisfactionDealership orientation welcome tour – introducing customers to the various points of interest of the dealership such as parts, service etcPicking up and dropping off swap vehicles to other dealerships when neededBringing vehicles to a potential client's home or business to explain product features and benefitsTake photos of used vehicles when neededGrowth in the sales department to further careerSupport the Sales Department throughout the sales and delivery process as neededQualifications We're looking for a friendly, tech-savvy individual to fill our Delivery Coordinator / Product Specialist opening. This role if heavily focused on customer service. You don't have to have automotive experience to be successful, but you should have experience providing exceptional customer service and ability to learn product knowledge.Prior experience working with customers and providing an exceptional experienceAbility to adaptAvailability to work flexible hours, including SaturdaysGood with technologySteady work history and the commitment to starting a new careerOutgoing personality with expertise at developing relationships (i.e., a “people person#J-18808-Ljbffr