["Director of Sales","Director of Sales"]

The Director of Sales will be responsible for leading all sales efforts for a full-service airport hotel, with a primary focus on maximizing revenue from airline, crew, corporate, group, transient business, and short-notice business. This bonus potential role develops and executes strategic sales initiatives that drive high-occupancy, short-lead demand while balancing rate integrity and profitability.We are a drug-free workplace and participate in E-Verify.What you will be doingRoles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Key ResponsibilitiesAirport & Airline Business DevelopmentDevelop, negotiate, and manage airline, crew, and distressed passenger contractsMaintain strong relationships with airline station managers, crew schedulers, and travel coordinatorsMonitor flight activity, irregular operations (IROPs), and displacement trends to capture demand opportunitiesEnsure service delivery meets contractual requirements and brand standardsSales Strategy & Revenue OptimizationDrive revenue across airline, corporate transient, group, and SMERF segmentsBalance high-volume airline business with higher-rated corporate and group demandAnalyze competitive set performance, airport trends, and market demand to adjust sales strategiesCollaborate with Revenue Management on pricing, inventory controls, and displacement strategiesLeadership & Team ManagementLead, mentor, and develop the sales team to achieve revenue and production goalsEstablish sales objectives, conduct performance evaluations, and provide coaching and trainingPromote a results‑driven culture focused on accountability and collaborationAccount Management & Client RelationsMaintain key corporate and airline accounts and personally manage strategic relationshipsConduct sales calls, airport visits, site inspections, and client presentationsNegotiate contracts and manage RFPs in alignment with hotel profitability goalsOperational CollaborationPartner closely with Front Office, Housekeeping, Transportation, and Food & Beverage teams to ensure smooth execution of airline and group businessCoordinate shuttle operations, crew requirements, and service standards for airline partnersAddress service challenges proactively to maintain strong client satisfactionBudgeting, Forecasting & ReportingDevelop and manage the annual sales budget and rolling forecastsTrack production, pace, and pickup for airline and non-airline segmentsPrepare regular performance reports for ownership, brand, and senior leadershipBrand & Community RepresentationRepresent the hotel at airport authority meetings, airline events, trade shows, and local business functionsEnsure compliance with brand standards and participation in brand‑mandated sales initiativesRequirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including nights, holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.Qualifications & Experience5 years of progressive hotel sales experience, including leadership responsibilityProven experience managing airline and airport‑related accounts strongly preferredStrong understanding of full‑service hotel operations and revenue management principlesSkills & CompetenciesStrong negotiation, communication, and relationship‑building skillsAbility to manage high‑volume, short‑notice demand in a fast‑paced environmentAnalytical mindset with the ability to interpret data and market trendsProficiency in hotel sales systems (Delphi, CI/TY, Salesforce) and Microsoft OfficeFlexible, solutions‑oriented, and highly organizedWork RequirementsFlexible schedule, including evenings, weekends, and on‑call availability during IROPsAbility to travel locally for airport, airline, and corporate sales activitiesFriendwell Managed Hotels function twenty‑four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry, a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.#J-18808-Ljbffr