Responsibilities Updates cross functional area contacts on new programs, SOPs, service issues or inquiriesAssists with customer problems, missed shipments, daily OS&D reconciliation and resolutionFrequently assists with coordinating special orders and shipmentsPrimary owner for divisional mailboxes for timely responseAssists in identifying local process improvement areasWorks with the Director of Operation to review customer claim dataResponsible for driving down unsolicited returnsCommunicates with all departments within the Distribution Center and other ABC DCs as requiredRequirements Requires broad training in business administration, accountancy, sales, marketing, or computer sciencesCompletion of a four-year Bachelor's Degree program, technical vocational training or equivalent combination of experience and educationNormally requires a minimum of two (2) years directly related experienceFamiliarity with ABC products, services and pharmaceutical distribution operationsStrong knowledge of Microsoft Word, Excel and inventory management systemWorking knowledge of SAP and PKMS#J-18808-Ljbffr
| Location | Saint Paul |