["Entry-Level Customer Service Representative (CSR)","Entry-Level Customer Service Representative (CSR)"]

Virco Talent
  • Santa Fe Springs
    Today

    Job Description

    Job Description:

    About the Role:

    We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.

    Key Responsibilities:
    • Provide excellent customer service via phone, email, and in person
    • Handle administrative duties such as data entry, record keeping, and email correspondence
    • Support internal teams with customer-related inquiries and service needs
    • Troubleshoot basic service issues and escalate when necessary
    • Work collaboratively with peers and other departments to resolve customer issues
    • Maintain a professional and friendly demeanor with clients and team members
    What Were Looking For:
    • Bilingual in English and Spanish required
    • Previous experience in retail, customer service, or administrative roles is preferred
    • Proficiency in using computers, phones, and emails
    • Strong communication and organizational skills
    • Dependable, team-oriented, and able to handle a fast-paced environment
    • Positive attitude and willingness to learn
    • Ability to remain calm under pressure and handle stress professionally


    Required Skills:
    • Customer Service

    Numbers & Facts

    LocationSanta Fe Springs
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    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • English Languageunmatched
    • Identify Issuesunmatched
    • Multilingualunmatched
    • Organizational Skillsunmatched
    • Record Keepingunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Spanish Languageunmatched
    • Team Playerunmatched

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