["Evening Desk Agent","Evening Desk Agent"]

MKM Hotels

  • Portland
  • 2 days ago
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    Skills

    • Computer Systemsunmatched
    • Legalunmatched
    • Request for Information (RFI)unmatched
    • Service Deliveryunmatched

    Description

    Are you a friendly, service-oriented professional looking to join a growing team? We're seeking an enthusiastic Front Desk Agent for our conveniently located La Quinta Inn & Suites near Portland Airport. This is a PM shift (3 PM - 11 PM) position with on-the-job training provided.

    Job Summary
    Front Desk Agents are the first point of contact for our guests and play a key role in creating a welcoming experience. Responsibilities include:

    • Greeting and registering guests
    • Managing reservations and modifications
    • Handling guest inquiries and providing concierge-level assistance
    • Ensuring smooth check-in/check-out processes
    • Delivering exceptional service throughout the guest's stay
    Benefits
    We value our team members and offer competitive benefits after the introductory period:

    Full-Time (30+ hours/week):
    • Paid Time Off (PTO) per Oregon state requirements
    • Paid Vacation after 1 year of service
    • Medical, Dental, and Vision coverage
    • Wyndham Hotels team member benefits
    • On-site training modules
    Part-Time:
    • Paid Time Off (PTO) per Oregon state requirements
    • Wyndham Hotels team member discounts
    • On-site training modules
    Essential Duties & Responsibilities
    • Greet guests warmly and professionally in accordance with brand standards
    • Maintain a neat, professional appearance (uniform and name tag required)
    • Answer guest inquiries about hotel services, local attractions, and transportation
    • Handle requests for information, mail, and messages promptly and courteously
    • Operate the Front Desk computer system efficiently
    • Assist with guest needs, including delivering items when necessary
    • Maintain cleanliness and safety throughout the property
    • Support team members and other departments as needed
    Additional Information:
    • This job description is a guideline and may be updated based on business needs
    • Reasonable accommodations will be provided as required by law
    • Meyta Concepts, LLC is an at-will employer


    Salary Description

    17.50-18.50

    Numbers & Facts

    LocationPortland

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