["Event Registration Manager (HYBRID)","Event Registration Manager (HYBRID)"]

Primary Function

This role provides end-to-end event technology and production support for Global Events, with a primary focus on in-person event execution and supplemental support for virtual and hybrid events. This role partners with global event planners to deliver seamless event operations, ensuring digital platforms, attendee engagement tools, and communications are effectively integrated into the overall event strategy.

MUST HAVE CVENT EXPERIENCE

Location: Charlotte - hybrid schedule (2-3 days in-office)

Duties & Responsibilities

• EVENT PRODUCTION SUPPORT
• Support online event execution by managing event technology, registration tools, and attendee communications
• Partner with planners to ensure seamless integration of digital components into live event experiences (e.g., check-in tools, mobile apps, session tracking)
• Provide on-site or remote technical support for event platforms and attendee-facing tools
• Help planners translate event goals into effective online engagement strategies
• Serve as a subject matter expert on event technology and online production best practices
• EVENT PLATFORM & CONTENT MANAGEMENT
• Build and manage event websites, registration forms, and communications using event platforms (e.g., Cvent or similar CMS tools)
• Facilitate publishing of planner-provided content, graphics, and collateral
• Apply HTML and UX best practices to enhance attendee experience and engagement
• TECHNOLOGY, TOOLS & INNOVATION
• Leverage digital tools, automation, and AI (e.g., Copilot) to improve efficiency and scale event delivery
• Stay current with evolving event technologies, email standards, and accessibility requirements (ADA)
• Troubleshoot issues and provide real-time support during event lifecycle
• PROJECT & STAKEHOLDER MANAGEMENT
• Manage multiple events simultaneously with tight and evolving timelines
• Collaborate across Global Events, Marketing, and Technology teams

Skills & Qualifications

• Functional knowledge of HTML and web content management
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Strong organizational, communication, and time management skills
• Ability to manage multiple priorities under tight deadlines
• Familiarity with AI tools (e.g., Copilot) and workflow automation
• Keeps up with latest online/email standards and best practices
• Understanding of compliance, accessibility, and digital communication standards

Education & Experience

• Bachelor's degree or equivalent experience
• 2-5 years of experience in event production, event technology, or project management
• 2-5 years of experience in event content management platform, Cvent
• Experience with Photoshop, SharePoint, Excel, and Dreamweaver a plus

Customer Service Commitment:

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.