Experienced Parts Counter person Ray Catena BMW of Westchester - White Plains, NY Full-Time
Position Overview: Ray Catena BMW of Westchester is seeking a knowledgeable and customer-focused Parts Counter person to join our team. This role is essential in delivering an exceptional customer experience by efficiently managing parts inquiries, orders, and inventory support. The ideal candidate thrives in a fast-paced environment, communicates effectively, and takes pride in providing accurate and timely service to both customers and internal staff.
Key Responsibilities:
Manage the full parts sales process, from initial customer inquiry through order fulfillment and invoicing
Assist customers and service staff in identifying and sourcing the correct parts
Coordinate with the Parts Manager to locate and procure out-of-stock items
Process and track special orders, ensuring timely follow-up and delivery
Communicate proactively with customers regarding order status and arrival notifications
Support inventory organization, stocking, and general warehouse duties as needed
Maintain a clean, organized, and safe work environment
Collaborate with team members to ensure efficient department operations
Adhere to all company policies, safety standards, and applicable regulations
Qualifications:
High school diploma or equivalent required
Previous automotive parts or dealership experience preferred
Strong commitment to customer service and satisfaction
Excellent organizational and time management skills
Ability to multitask and perform effectively in a fast-paced setting
Professional demeanor and strong work ethic
Basic computer proficiency required
Valid driver's license with a clean driving record
Physical Requirements & Working Conditions:
Ability to work both indoors and outdoors in varying weather conditions
Capable of lifting 30+ pounds regularly
Comfortable using material handling equipment such as forklifts and pallet jacks
Ability to stand, bend, stoop, kneel, and reach throughout the workday
Benefits:
Comprehensive medical and disability insurance
Life insurance coverage
401(k) retirement plan
Paid vacation, sick time, and holidays
Pay Range: $50,000-$70,000 per year, including commission.
Numbers & Facts
Location
White Plains
Salary
$50,000–$70,000 Per Year
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Skills
Billingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Forkliftunmatched
High School Diplomaunmatched
Lift/Move 30 Poundsunmatched
Multitaskingunmatched
Operations Managementunmatched
Order/Customer Fulfillmentunmatched
Organizational Skillsunmatched
Pallet Jackunmatched
Parts Salesunmatched
Physical Demandsunmatched
Regulationsunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Time Managementunmatched
Vendor/Supplier Selectionunmatched
Warehousingunmatched
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