["Experienced Service Advisor","Experienced Service Advisor"]

Seattle, WA | Volvo | Premium luxury brand | Hospitality | Veterans encouraged to apply | $50,000 - $120,000+ annuallySwickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.At Volvo Cars Seattle , you're representing a brand built on safety, thoughtful design, and a genuine respect for people. It's the right home for a senior advisor who takes their craft seriously.What You'll DoOwn a portfolio of guest relationships -- delivering consistent, high-quality service experiences that earn trust and drive return visitsServe as the primary point of contact from write-up to delivery, communicating with clarity, accuracy, and careTranslate complex repair information into transparent, confident recommendations guests can act onBuild accurate estimates, present additional service needs, and follow through on every commitmentPartner with technicians and service management to keep workflow moving efficiently and on scheduleSet the standard on the service drive -- modeling professionalism, hospitality, and accountability for the teamMaintain high CSI and NPS scores through disciplined follow-up, proactive communication, and genuine guest careMaintain accurate records in the DMS and uphold all documentation and compliance standardsWhat We're Looking For3+ years of service advisor experience in a franchised dealership -- luxury or import brand experience a strong plusDemonstrated history of high CSI and NPS scores -- you have the numbers to back it upStrong service sales performance -- you understand that recommending the right services is an act of hospitality, not a hard sellA reputation for longevity and stability -- you invest in your team and your guests for the long termClear, composed communicator who builds lasting trust with guests, technicians, and managers alikeVolvo or European brand experience preferred -- not requiredReynolds & Reynolds experience preferredValid driver's license with a clean driving recordA hospitality mindset -- you've built a career on doing right by guests, and it showsWhat We OfferIncome potential of $50,000 - $120,000+ annuallyMedical, dental, and vision insuranceLife insurance and supplemental coverage optionsPaid time off and paid holidaysPaid manufacturer and product trainingA clear path for senior advisors who want to grow into service management and beyondEmployee vehicle purchase and service discountsA stable, high‑performing team culture built on standards, accountability, and genuine careWhy Volvo Cars SeattleVolvo guests are loyal, informed, and value relationships -- the kind of guest base a senior advisor thrives withSeattle is a premium market with high expectations -- and a team that consistently meets themSwickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industryWe're building for the long term -- the right people here have room to grow, lead, and make their markOur HEART values -- Honor, Engage, Anticipate, Respond, Thank -- aren't just words. They're how we operate every dayLeadership that respects your experience, supports your performance, and invests in your futureThis is a seat for someone who has earned it. Volvo Cars Seattle is a store with a loyal guest base, a premium brand, and a leadership team committed to building something lasting. We're not looking for someone to fill a role -- we're looking for a senior advisor who wants to plant a flag, grow with a winning team, and do the best work of their career. If that's you -- we'd like to meet you.#J-18808-Ljbffr