• Close Air waybills timely to meet gateway and airline cutoffs.
• Print all Necessary Export Documents.
• Provide Warehouse with loading docs.
• Perform Export Clearance.
• Send Pre-advises to destination offices / agents.
• Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
• As a contingency to Customer Service, will contact customers with exceptions to advise shipment status or to obtain shipment information in a professional manner.
• Assists the day-to-day operations of the export department to ensure that customer requirements are met.
• Other duties as assigned by management.
Qualifications
3-5 years of related export/international experience.
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.