["Express Service Advisor","Express Service Advisor"]

Service Advisor – Fields Chrysler Jeep Dodge Ram GlenviewTurn your customer service skills into a lucrative career.Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits.No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service.Compensation & BenefitsPay: $60,000 - $70,000 / year (Depending on Experience)Health & Wellness: Medical, Dental, Vision, and Health/Wellness programsFinancial Security: 401(k) plan and Paid Basic Life InsuranceDisability Coverage: Short-term and Long-term disability optionsTime Off: Paid Personal Time Off (PTO)Perks: Saturday lunches, employee vehicle purchase plans, and product discountsCulture: Family-owned and operated with clear internal growth opportunitiesKey ResponsibilitiesCustomer Champion: Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone.Communication Link: Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience.Workflow Coordinator: Manage technician schedules to efficiently distribute work and maximize daily shop capacity.What We Are Looking ForPeople Skills: An organized, friendly personality with fantastic communication skills.Professionalism: A well-groomed personal appearance and strong time management habits.Background Requirements: A valid driver's license with an acceptable driving record.Screening: Willingness to submit to a routine pre-employment background check.#J-18808-Ljbffr