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Skills
Customer Support/Serviceunmatched
English Languageunmatched
Federal Bureau of Investigation (FBI)unmatched
Federal Laws and Regulationsunmatched
Law Enforcementunmatched
Scholarshipunmatched
Secondary Schoolunmatched
Telephone Skillsunmatched
United States Department of Energy (DOE)unmatched
Description
Customer Service Specialist
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.
Knowledge, Skills and Abilities:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support a plus.
Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
Required/Desired Skills:
Ability to speak and understand English - Required - 0
High school diploma, general education degree, or equivalent. - Required - 0
Experience in a professional work environment - Required - 2 Years
Ability to stay calm when customers are stressed or upset. - Required - 0
Comfortable using computers. - Required - 0
Experience working with customer support a plus - Desired - 0