["Ford Lincoln Service Advisor","Ford Lincoln Service Advisor"]

Handle customers throughout the entire service experience with their satisfaction as the number one priorityLeadershipThis position does not lead othersRemain at or above manufacturer CSI standard.Meet all production metrics as prescribed by Management.Process all documentation to state and/or manufacturer standard.Complete all required training for Certification as prescribed by Management.QualificationsHigh School Diploma1-2 years' experience in a customer service orientated environment preferredCan adapt and embrace change with an internal and external customer centric mindsetAct as an advocate for teammates and have a strong commitment to technology advancementPossesses effective communication skills: oral, written, listening.Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.#J-18808-Ljbffr