["Front Desk Associate at The Marriott Cincinnati North","Front Desk Associate at The Marriott Cincinnati North"]

Job description:

Cincinnati Marriott North is actively seeking dynamic candidates to fill our full-time Front Desk Associate positions. Candidates MUST HAVE open availability (days, evenings, weekends and holidays).

Responsibilities and Duties

Responsibilities of the FrontDesk Agent position include:

-providing exceptional service to guests at all times

-assisting guests efficiently, courteously, and professionally in all guest services related functions

-greets and registers guests, provides room assignments, and accommodate special requests

-answers all incoming internal/external calls using proper etiquette

-has thorough knowledge of reservation system and procedures

-resolves guest challenges and takes appropriate action to ensure guest satisfaction

-processes guest payments and follows proper cash handling procedures

-must be able to stand for 8 consecutive hours

Qualifications and Skills

Previous hotel experience preferred.

Previous customer service experience required.

Benefits

- 401 K

- Health, Dental, and Vision

- PTO after 6 months of service

- Crestview Management, LLC-Hotel Discounts

- Marriott travel discounts

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

• High school or equivalent (Preferred)

• Front Desk: 1 year (Preferred but not required)
• Customer Service: 1 year (Preferred)