["Front Desk Supervisor","Front Desk Supervisor"]

Davidson Hospitality Group
  • Cambridge
  • $37.29 Per Hour
5 days ago

Job Description

Front Desk Supervisor

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!

Key Responsibilities:

  • Supervise front desk operations, including check-in, check-out, and guest services
  • Lead and motivate the front desk team to provide exceptional customer service
  • Handle guest inquiries, concerns, and special requests in a professional and efficient manner
  • Train and onboard new front desk staff members
  • Ensure accuracy and completeness of guest reservations and billing information
  • Collaborate with other departments to resolve guest issues and enhance guest experiences
  • Maintain a clean and organized front desk area
  • Monitor and maintain compliance with hotel policies and procedures

Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.

Qualifications:

  • Prior cash handling experience necessary
  • High School graduate or G.E.D. equivalent
  • Ability to communicate effectively with the public and other Team Members
  • Read, write and speak English fluently
  • Six months Front Desk experience
  • Strong computer skills
  • Flexible schedule including nights and weekends

Salary Range: USD $37.29 - USD $37.29 /Hr.

Numbers & Facts

LocationCambridge
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Skills

  • Billingunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • English Languageunmatched
  • High School Diplomaunmatched
  • Hospitality and Tourismunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Service Deliveryunmatched
  • Team Playerunmatched

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