Receptionist CFS
Columbus, OH10 days ago
- $18–$20 Per Hour
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Skills
- Administrative Skillsunmatched
- Coachingunmatched
- Communication Skillsunmatched
- Conflict Resolutionunmatched
- Corporate Policiesunmatched
- Dental Insuranceunmatched
- Hotel Managementunmatched
- Housekeeping/Cleaningunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Mentoringunmatched
- Onboardingunmatched
- People Managementunmatched
- Problem Solving Skillsunmatched
- Property Managementunmatched
- Reconciliationunmatched
- Safety Complianceunmatched
- Security Complianceunmatched
- Team Lead/Managerunmatched
- Up-Sellingunmatched
- Vision Planunmatched
Description
DESCRIPTION
We are seeking an energetic, service-driven Front Desk Supervisor to help lead the guest experience at the Sheraton Suites Columbus/Worthington. This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment and takes pride indelivering exceptional service.
What You'll Do
Guest Experience Leadership
Why Join Soartress Hospitality?
We believe in investing in our people and building careers, not just jobs.
Benefits include:
We are seeking an energetic, service-driven Front Desk Supervisor to help lead the guest experience at the Sheraton Suites Columbus/Worthington. This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment and takes pride indelivering exceptional service.
What You'll Do
Guest Experience Leadership
- Lead by example in delivering warm, professional, and efficient guest service
- Resolve guest concerns quickly and confidently
- Ensure all brand standards and service protocols are consistently met
- Supervise front desk associates during assigned shifts
- Coach, train, and mentor team members
- Assist with scheduling and shift coverage
- Foster positive morale and accountability within the team
- Oversee check-in/check-out procedures and cash handling accuracy
- Monitor room inventory and coordinate with housekeeping and maintenance
- Support revenue goals through upselling and guest engagement
- Ensure compliance with safety, security, and company policies
- Assist with reports, audits, and daily shift reconciliation
- Support onboarding and training of new associates
- Partner with the General Manager and Assistant General Manager on performance and service initiatives
- 1-3 years of hotel front desk experience (supervisory experience preferred)
- Strong leadership and conflict-resolution skills
- Excellent communication and problem-solving abilities
- Experience with hotel property management systems (Marriott systems experience preferred)
- Flexibility to work evenings, weekends, and holidays
- A positive, team-first mindset
Why Join Soartress Hospitality?
We believe in investing in our people and building careers, not just jobs.
Benefits include:
- Competitive pay
- Medical, Dental, and Vision Insurance
- Life & AD&D Insurance
- 401(k) with company match
- Paid Time Off
- Hotel discounts (Marriott brand discounts)
- Growth and advancement opportunities within our expanding portfolio
Numbers & Facts
| Location | Columbus |
| Industry | Hotels and Lodging |
| Company Size | 100 to 499 employees |
| Year Founded | 1927 |
| Website | https://www.marriott.com/ |
About Company
Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.
Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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