Job Description
Description
The Hotel Front Desk Supervisor oversees daily front office operations, ensuring seamless guest experiences and efficient staff management. They act as the primary liaison between front desk agents and hotel management, handling escalated issues, staff training, scheduling, and ensuring adherence to brand service standards.
Responsibilities
$41
Qualifications
• Requires 1-3 years of front desk or hotel operations experience, with previous supervisory experience highly preferred.
• Proficiency in Property Management Systems (PMS), Marriott.
• Exceptional conflict resolution, clear verbal/written communication, and the ability to multitask under pressure.
The Hotel Front Desk Supervisor oversees daily front office operations, ensuring seamless guest experiences and efficient staff management. They act as the primary liaison between front desk agents and hotel management, handling escalated issues, staff training, scheduling, and ensuring adherence to brand service standards.
Responsibilities
$41
Qualifications
• Requires 1-3 years of front desk or hotel operations experience, with previous supervisory experience highly preferred.
• Proficiency in Property Management Systems (PMS), Marriott.
• Exceptional conflict resolution, clear verbal/written communication, and the ability to multitask under pressure.
Numbers & Facts
| Location | Towson |
| Industry | Hotels and Lodging |
| Company Size | 100 to 499 employees |
| Year Founded | 1927 |
| Website | https://www.marriott.com/ |
About Company
Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.
Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.