Coaching, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, English Language, Interpersonal Skills, Legal, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multilingual, Organizational Skills, Retirement Plan, Retirement and Pension Management, Salesforce.com, Skype, Testing, Willing to Travel
(FT) Bilingual Success Coach, Atlantic City Works
Salary
$25.00 Hourly
Location
Atlantic City and Mays Landing Campuses, NJ
Job Type
Part-Time
Job Number
202200467
Division
Academic Affairs
Department
Workforce Development
Opening Date
07/16/2026
Closing Date
8/3/2026 11:59 PM Eastern
Description
Reports to Assistant Director, Grant Program Operations:
The Success Coach role determines grant eligibility for prospective participants and administers pre-requisite testing to
participants, while serving as the programs liaison for program participants and Atlantic Cape.
Examples of Duties
- Provides coaching and support for participants success
- Works with participants to develop personalized training employment plans (IEPs)
- Regularly communicates with participants and updates IEP throughout training
- Uses technology to facilitate & record participant engagement and coaching
- Works as the re-employment liaison between participants and employers to match open job opportunities to the participants plan
- Conducts and records post-employment follow up for 30, 60, 90 days
- Assists in mitigating obstacles during training, job search and re-employment
- Monitors workforce trends (demand occupations and employer needs within the grant servicing area)
- Develop and maintain employer relationships
- Other related duties as assigned.
Typical Qualifications
Education
Experience
- 3- 5 years minimum working experience in a mentoring or advising role
Competencies & Skills
- Must be fluent in a another language other than English (reading, writing, listening, and speaking)
- Technology skills to include Microsoft Word, Excel, and PowerPoint; knowledge of CRM software (Salesforce)
- Additional technology skills to include synchronous communications (examples: GoToMeeting, Skype, and Zoom)
- Strong interpersonal and organizational skills
- Ability to work independently and make sound decisions
- Excellent customer service skills
- Ability to communicate in written and oral form
Supplemental Information
Terms of Employment:
- This position requires flexible scheduling to include evenings and weekends and duties at any Atlantic Cape locations.
- Must be available to travel within the grant service area
- Ability to work day, evening or weekend hours as required
Paid sick leave in accordance with NJ Sick Leave Law
Defined Contribution Retirement Program (DCRP)
Eligible part-time employees will be enrolled into the DCRP (Defined Contribution Retirement Plan) pension. Employees contribute 5% of their base salary and the college contributes 3% of base salary. Investment options are managed through Prudential Retirement. Life insurance benefits through DCRP are payable to the beneficiary at 1.5X the members salary.
Employer Atlantic Cape Community College
Address 5100 Black Horse Pike
Mays Landing, New Jersey, 08330
Phone 6093435611
6093435611
Website http://www.atlanticcape.edu/
A
Atlantic Cape Community College