Store Manager (US, excluding: CA, NY, DC) Epitec Staffing
- $23–$25 Per Hour
Title: Store Manager in Training (SMIT)Location: In-Person—Flexible Based On Store AssignmentTerm: Training-to-Placement RoleSalary: Posted AboveHours per Week: ~45-50Benefits:Eligibility for health benefits**401k match**Paid vacation and sick time**Quarterly bonusIn-store benefits include complimentary drinks and food during working hoursEligibility Requirements: Apply to certain benefits.OverviewThe Store Manager in Training (SMIT) role is a developmental position designed to prepare future Store Managers within our Dunkin' network. SMITs receive comprehensive, hands‑on training across all store functions and leadership levels. Once trained, SMITs support various locations across the network until a Store Manager (SM) position becomes available. In the absence of a Store Manager, the SMIT fulfills all responsibilities of the role, driving daily operations, supporting team development, and ensuring brand and operational excellence.Key BehaviorsAbility to lead change and work closely with a SMProactively identifies and recruits top talent for the team.Takes ownership of training and developing new staff to standard.Leads daily operations with a focus on driving sales and guest satisfaction.Coaches team members to meet and exceed brand standards and operational benchmarks.Maintains a high-energy, supportive atmosphere that encourages growth and accountability.Demonstrates a hands‑on leadership style that motivates others by example.Uses performance data to guide team development and improve results.Mission StatementFast and Friendly Service. Clean Restaurants.Core ValuesTeamwork: We are a family. We succeed together.Excellence: Consistent, high‑quality results in all areas.Growth: Development of individuals and the organization through clear goals, accountability, and celebration of success.Key Responsibilities Leadership & CultureFoster a welcoming, positive work environment that promotes accountability and guest satisfaction.Collaborate with Store Managers to drive team performance and maintain high morale.Lead by example in supporting the restaurant's values, policies, and brand standards.Communicate goals, feedback, and expectations to the team clearly and consistently.Operational ExcellenceExecute all crew member responsibilities at a high level.Ensure execution of Dunkin' brand standards, recipes, and systems.Monitor and maintain food safety, cleanliness, and sanitation standards.Support and manage training, onboarding, and certification of new hires and shift leaders.Assist in deploying staff, maintaining scheduling standards, and ensuring adequate coverage.Oversee inventory processes, including periodic counts and vendor orders.Execute new product rollouts and participate in promotions and sampling efforts.Conduct guest experience assessments and implement improvement plans.Accountability & Performance EvaluationSupport Store Managers with labor schedules and store budget adherence.Conduct self‑assessments and implement actionable follow‑ups.Manage cash handling practices and ensure compliance with franchisee standards.Assist in conducting performance evaluations and offering coaching for development.QualificationsPrior leadership experience in restaurant, retail, or hospitality.Proficient in basic computer functions and POS systems.Fluent in spoken and written English.Demonstrated skills in basic math, financial reporting, and time management.A strong desire to grow and transition into a full‑time Store Manager role.Key CompetenciesStrong analytical thinking and business acumenWorks well in a fast‑paced, team‑oriented environment.Dependable, honest, and upbeatOpen to learning and adaptable to changeEffective at coaching and motivating othersCommitted to delivering an outstanding guest experienceExcellent time management and problem‑solving skillsPhysical Demands / Working ConditionsStanding for extended periodsRepetitive movements, including bending, reaching, and liftingCarrying packages and suppliesWearing a headset and operating POS systemsThriving in a high‑energy, fast‑paced environmentAbility to lift 50 poundsThis is a structured training position designed to develop future Store Managers by focusing on the individual's growth, the improvement of store operations, and the development of people across the network. The SMIT plays a critical support role in store execution and leadership, helping strengthen team performance while preparing to take on full store management responsibilities. This role reports directly to the District Manager and is a key part of our leadership pipeline.#J-18808-Ljbffr
| Location | Chalfont |

