["Guest Services Agent - Worlds of Fun Village","Guest Services Agent - Worlds of Fun Village"]

Guest Services Agent

Department: Village
Reports To: Village Lead
Position Type: Seasonal

About the Job

Want a summer job where you get to help people and be part of the fun? Asa Guest Services Agent at Worlds of Fun Village, you'll be the friendly face guests turn to for help, answers, and park information. If you're outgoing, helpful, and enjoy working with people, this is a great way to gain customer service experience while enjoying an exciting environment.

Why Work at Worlds of Fun Village?

• Free park admission
• Team member ride nights and special events
• Flexible scheduling
• On‑the‑job training provided
• Great experience for communication, problem‑solving, and customer service skills

What You'll Do

• Greet guests and help answer questions about the park
• Check-in/Check-out guests who are staying at the Village
• Handle transactions accurately and responsibly
• Listen to guest concerns or feedback and help find solutions
• Respond to guests in person, by phone, or electronically
• Maintain a clean, friendly, and welcoming work area
• Use multiple computer systems to assist guests
• Help create a positive guest experience every day
• Assist with restocking the Village store
• Assist with additional duties as assigned by leadership

What We're Looking For

• Minimum age: 18
• Friendly, positive attitude and strong communication skills
• Comfortable speaking with guests face‑to‑face and over the phone
• Ability to multitask and stay calm in busy situations
• Willingness to work evenings, weekends, and holidays
• Ability to adapt quickly and problem‑solve
• Comfortable using computers and learning new systems
• Able to stand for long periods and work outdoors in various weather
• For restocking the Village Store: ability to lift up to 40 lbs
• Strong teamwork skills and professional behavior

Other Duties

Additional responsibilities may be assigned as needed to support park operations.

Ready to Apply?

Apply online at EnchantedParks.com/Jobs

Enchanted Parks is a Smoke‑Free, Drug‑Free Equal Opportunity Employer.