["Guitar Technician","Guitar Technician"]

Why Guitar Center? Here's just some of the rewards:Gig leave – take time off to share your music with the world and return to your job after your tourMedical, Dental, Vision401K plus company matchMental health supportPaid sick/holiday/vacation timeEmployee discount programTuition reimbursement optionsPosition Overview Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.Repair Tech (Guitar) – Responsibilities Provide maintenance and repair services on customer‑owned instrumentsAssist in maintenance of specific store inventoryBuild and increase business through great customer experience and quality workInteract with customers, ensuring a positive customer experienceService customer‑owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedKey Characteristics for Success Customer Focus: Understands customer service principles and provides an excellent customer experience; approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers; able to step in to handle customer service issuesInitiative: Identifies opportunities & issues and follows through; learns quickly and takes positive action without being requested; develops knowledge and skills including product, store operations, sales, and leadershipSelling: Works through GC certification program to gain a base understanding of products and sales techniquesTraining: Effectively trains learners and communicates information and techniques so that they are retainedRequirements Skilled understanding of repairing guitarsPreferences Foundational product knowledge on Guitar Center productsGuitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 or by sending an email to.#J-18808-Ljbffr