Human Resources Generalist
The Human Resources Generalist is a key member of the Human Resources team, responsible for supporting a wide range of HR functions within the entire employee lifecycle including talent acquisition initiatives, onboarding, offboarding, compliance programs, employee relations support, HR operations, and workforce partnerships.
A major focus of this role will be to build on our strong employee experience, help sustain a positive and engaging workplace culture, and support workforce partnerships that strengthen aviation career pathways and long-term talent pipelines through thoughtful communications, engagement initiatives, recognition efforts, relationship-driven HR support, and external outreach.
The ideal candidate is highly organized, service-oriented, creative, and comfortable working in both administrative HR functions and culture-focused initiatives.
Essential Duties and Responsibilities
Human Resources Operations & Administration
- Assist with HR documentation, policies, and administrative processes with a high degree of accuracy and confidentiality
- Support HR reporting, audits, and compliance documentation
- Provide general HR administrative support across all functions
- Serve as a resource to employees and managers for routine HR inquiries
- Support HR process improvement and special projects
Employee Experience, Communications & Culture
- Manage and maintain internal employee communication platforms, including private employee social channels
- Create engaging employee communications highlighting culture, recognition, milestones, and events
- Develop and publish the Company's quarterly employee newsletter
- Support employee engagement initiatives, recognition programs, and culture-building activities
- Assist with employee events and internal communications campaigns
- Use creativity to strengthen employee connection and enhance overall employee experience
Onboarding & Employee Experience Support
- Prepare and distribute offer letters and onboarding documentation using electronic signature systems
- Assist with background checks, employment verifications, and pre-employment screening activities
- Support FAA and aviation-specific background investigation processes
- Coordinate onboarding activities and ensure timely completion of new hire requirement
- Support new hire orientation programs, serving as backup facilitator for non-pilot orientation and assisting more regularly with pilot orientation activities
- Help ensure a positive, welcoming onboarding experience for new employees
- Support employee retention and engagement initiatives
Compliance & Regulatory Programs
- Support compliance with all applicable federal, state, DOT, FAA, TSA, and company regulations
- Assist with administration and recordkeeping requirements of DOT and FAA drug and alcohol testing programs
- Support workplace safety and compliance efforts, including workers' compensation injury reporting, safety training tracking, documentation, and follow-up.
- Assist with audits, reporting, and regulatory documentation requests
- Maintain confidential records in accordance with regulatory requirements
Employee Relations Support
- Provide administrative support for employee relations matters as directed
- Assist with documentation, follow-up, and HR leadership support as needed
- Maintain professionalism and confidentiality in all employee interactions
- Support initiatives that promote a respectful and positive workplace culture
Workforce Partnerships & Development
- Build and maintain relationships with aviation maintenance schools, colleges, universities, technical schools, military transition programs, military organizations, workforce development agencies, and community partners
- Support veteran and military transition initiatives and aviation career awareness programs
- Assist with internship, apprenticeship, and workforce development programs, as necessary
- Help develop long-term talent pipelines for aviation maintenance, flight operations, and other critical roles
- Collaborate with HR and operational leaders to support future workforce needs and outreach strategies
- Support recruiting-related coordination including scheduling interviews, candidate communication, and hiring logistics
Additional Responsibilities
- Provide backup support to HR team members as needed
- Participate in HR projects and company initiatives
- Perform other duties as assigned
Qualifications
Education & Experience
- 2-5 years of proven experience in HR operations or a specialized HR discipline required
- Degree in Human Resources, Business Administration, Communications, Marketing, or a related field preferred; SHRM-CP or PHR certification preferred
- Experience in aviation, transportation, or other regulated industries is a plus
Knowledge, Skills & Abilities/Competencies
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- High attention to detail and ability to maintain confidentiality
- Strong interpersonal and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office and HR systems/tools (ADP Workforce Now experience preferred)
- Creative mindset with interest in communications, engagement, and storytelling
- Strong presentation and public speaking skills, with the ability to engage employees, candidates, students, and external partners
- Comfortable building relationships with internal employees and external partners