["HR Specialist/Caregiver Relations","HR Specialist/Caregiver Relations"]

Caregiver Relations / HR Specialist

Location: Brooklyn, NY Salary: $55K-$65K

We are looking to hire a Caregiver Relations / HR Specialist for our Brooklyn office. This position will focus on supporting our caregivers throughout their employment and helping to improve retention and customer service. Responsibilities will include:

• Overseeing new hires after onboarding
• Serving as the main point of contact for caregiver questions and concerns
• Assisting with assigning and staffing cases in partnership with Coordination
• Helping caregivers stay actively working
• Resolving issues quickly and efficiently
• Building strong relationships with caregivers to improve retention

We are looking for someone who is:

• Fluent in both English and Spanish
• Friendly, approachable, and people-oriented
• A strong problem solver
• Excellent at customer service
• Experienced in home care (HR experience preferred; coordination experience is a plus)

This is a full-time, in-office position based in our Brooklyn office. Remote work is not available.