
The ideal HR Coordinator for Bear Creek is a customer focused administrator who will create and maintain strong relationships across the resort with team members, managers and applicants to promote the Bear Creek culture and to ensure compliance and efficiency relating toHR functions. The HR Coordinator will be the primary contact for applicants and new hires as they transition through the hiring process and onboard to the Bear Creek team. The ideal candidate will have strong customer service, administrative, time management, and organizational skills. This position will be an important member of the HR team providing support to our team members and managers and reinforcing the Bear Creek culture.
Provide support to applicants and team members with HRIS, recruiting sites, and timekeeping system
Process applicants through hiring and onboarding systems
Lead new hire orientations
Maintain knowledge and compliance with departmental policies, service procedures, and standards
Coordinate drug tests, process background checks and coordinate child abuse clearance processes for new hires and team members as necessary
Support organization and execution of team engagement activities and events
Complete employment verification and unemployment requests
Provide administrative support for HR (filing, data entry, audit reports)
Advise team members and leadership on Human Resources procedures, guidelines, programs and policies
Maintain company organizational chart, team member directory and communication boards
Deliver an exceptional guest experience by greeting all guests promptly, responding to requests in a courteous and timely manner, and reporting unresolved guest concerns to a manager or supervisor
Maintain a working knowledge of hotel services, amenities, and local attractions to assist guests
Work collaboratively with team members to provide an outstanding guest experience and support departmental goals
Understand and follow emergency procedures and respond appropriately when necessary
Immediately report accidents, injuries, property damage, safety hazards, or other incidents to a manager or supervisor
Assist with additional tasks, projects, and responsibilities assigned by manager or supervisor
Comply with Bear Creek and Southern Management's policies and procedures and support Southern Management's Mission, Vision and Values
1-2 years administration experience preferred
0-2 years Human Resources experience preferred
High School Diploma or equivalent required. Associate or bachelor's degree in relevant field, or equivalent experience preferred
Availability: 1 evening a week for orientation as needed, one weekend day during beginning of winter season
Excellent interpersonal and customer service skills
Ability to multi-task
Strong administrative skills with a high degree of accuracy
Ability to interpret and consistently enforce procedures, guidelines, and policies
Ability to maintain strict confidentiality when dealing with payroll/salaries, protected personal information and all human resources issues
Knowledge of federal, and state employment laws preferred
Excellent written and verbal communication skills
Compute basic arithmetic and mathematical calculations
Organized and detail oriented
Excellent time management skills
Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
Technical knowledgeable and competency in necessary systems and software:
Microsoft Office required (intermediate level using Excel and Word)
Experience working with ADP Workforce Now and ADP Recruitment Manager preferred, or ability to quickly learn new programs
Physical Demands
Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).
Alternate Sit/Stand or Walk at Will
Communicating Verbally
Fine Manipulation
Hearing Requirements
One-on-one (in person)
Group or conference (in person)
Telephone
Keyboarding
Near Visual Acuity
Environmental Conditions
Noise Intensity Level
Quiet
Indoor / Office Environment
| Location | Macungie |
