(Hybrid) Internal Investigator - Office Of Student Rights & Responsibilities

The Office of Student Rights & Responsibilities at West Virginia University is currently accepting applications for an Internal Investigator.

About the Opportunity

The Office of Student Rights and Responsibilities and the Division of Talent and Culture are responsible for assuring that all applicants, employees and students at West Virginia University are protected from discrimination, harassment and sexual misconduct in compliance with federal, state and University mandates. This position reports to the Director of the Office of Student Rights and Responsibilities. To this end, the incumbent conducts professional investigations in response to complaints of illegal discrimination, harassment, or misconduct involving WVU employees, students and applicants on the Morgantown campus, the divisional campuses and the statewide extension system.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Receives, evaluates and responds to inquiries and requests for information related to all forms of illegal harassment, discrimination, or misconduct in the WVU system. This may include answering requests for routine consultation, information, referrals, counseling and responding to complex and/or emotionally charged questions.

• In cases where an investigation is warranted, the incumbent in this position is responsible to follow established procedures in conducting a comprehensive investigation.

• Plans and develops appropriate investigative methodology for all situations to follow established procedures in conducting a comprehensive investigation.

• Conducts thorough and professional investigations, including contacting and scheduling witnesses, following through on all leads and maintaining objectivity.

• Prepares and composes accurate investigation reports, with limited errors, for presentation and review by the Director/Executive Director.

• Maintains a collaborative relationship with relevant offices, including the Office of Equity Assurance, the Department of Public Safety, and the Office of the General Counsel.

• Serves as a resource to regional campuses and conduct investigations on those campuses as needed.

• Maintains a timely professional development program relevant to the responsibilities of the position.

• Presents case information accurately and articulately at hearings when called upon.

• Assists in other duties relevant to the work of Employee Relations and/or Student Conduct as assigned.

• A master's degree in a discipline related to human resources, social work, education, criminal justice or similar field or an equivalent combination of education and experience

• A minimum of three (3) years of experience in the following:

• Experience investigating complaints or allegations is required

• Experience with issues related to discrimination or sexual misconduct is preferred

• Any equivalent combination of related education and/or experience will be considered

• All qualifications must be met by the time of employment

Knowledge, Skills & Abilities

• Ability to create a comfortable environment for individuals being interviewed during a time of stress.
• Ability to respond quickly and appropriately to handle and defuse possible volatile situations.
• Ability to employ investigative interviewing techniques.
• Understanding of the legal framework for discrimination, harassment, and sexual misconduct.
• Ability to apply these principles correctly in the context of a complaint.
• Excellent communication skills, including the ability to read, write and speak the English language.
• Ability to maintain a normal work schedule, with occasional deviations as may be required by unusual circumstances.
• Ability to travel to regional campuses or other locations as needed.
• Ability to use a personal computer effectively for word processing, maintaining records, and scheduling.
• Ability to manage multiple projects/cases concurrently through effective time management.
• Ability to maintain information with confidence, using good judgment and discretion with highly personal and sensitive issues.
• Ability to work well with people in dealing with personal, embarrassing and/or disputed issues.
• High level of competency with interacting with people from diverse backgrounds and circumstances.