["IT Infrastructure Technician","IT Infrastructure Technician"]

Contract Type: Permanent, full time (37 hours per week, 52 weeks per year)Are you an IT Infrastructure Technician looking to support the education system?We want an IT Infrastructure Technician to support our schools to make teaching easy, help students enjoy learning and promote the power of technology in supporting classrooms getting more exciting and efficient in the future! We are looking for an IT Infrastructure Technician to be based at our Head Office at Homefield Road, Haverhill and to travel to our schools across the region. We value our employees by reinvesting in opportunities for career growth and benefits that ultimately reinforce the integrity of the Trust.What do we have to offer?Positive work/life balanceFriendly and supportive working environmentSupportive and positive managementMotivation to grow and learnVariety and job satisfactionWhat's in it for you?Unity Schools Partnership is a progressive and growing MAT (of 40 schools) that is transforming the way IT is delivered, managed and supported in our schools through the innovative use of IT to deliver excellent user focused services that are recognised by our peers as leading in the Education sector.As part of the team, you will have access to a wide and varied range of technologies across Primary, Secondary and Special Education, with support from your colleagues who promote a cohesive work culture with diverse ideas which help form strong solutions.How will you spend your days?IT Infrastructure Technicians provide 1st and 2nd line support and assist IT Infrastructure Engineers with 3rd line support. You will be providing IT support for our Head Office staff as well as assisting with IT support within schools where required. Duties will include looking after IT equipment and software.IT Infrastructure Technicians are based at Head Office and work as part of the Trust wide IT team and additionally support staff and pupils within our schools. Your day-to-day work usually involves:acting as the first point of contact for IT queries in a timely and professional manner, as a representative of the Trust's ICT service deliveryassisting with maintenance of Apple iPad software including IOS updates for all sitesdeploying iPads to sites as required ensuring all items are accounted forproviding roaming support to any school as requiredwhen required supporting with the transition of IT systems for schools joining the Trustyou may be required to provide IT cover within schools as and when needed and directed by the Head of IT Operations and Infrastructure. This is a site and field-based roleSkills and experience you'll needknowledge and experience of working with multiple ICT technologiesproven experience in ensuring a safe, secure and compliant ICT environmentability to develop positive working relationshipsto enjoy working in a learning environment and have great patience, diplomacy and good communication skills • experience of driving through effective change sensitive to the needs of the organisationexcellent organisational skills, the ability to prioritise, work under pressure and meet deadlinesenergy, drive, enthusiasm and ideas for improving processesto be accurate and diligentthe ability to communicate the realities and possibilities of ICT to non-technical audiences including Trustees, Senior Leaders, managers and staffpassion for learning and developmentthe ability to work alone or as part of a teaman awareness of health and safetyYou can view a full list of requirements in the job description and person specification. If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We'd appreciate the opportunity to consider your application.Travel between Head office and Unity schools will be required and candidates will therefore require your own car. We have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate.For an informal conversation please contact Pete McCarthy, Head of IT Operations and Infrastructure on pmccarthy@unitysp.co.uk or phone 01440 333142 (ext.5513)Closing date: 09:00am, Monday 27 July 2026Interview date: w/c 3 August 2026Please note: We may interview as applications are received and may appoint before the closing date. Applications must be submitted online via our careers website before the deadline, so we encourage early applications and advise checking the job details on our site.In line with safer recruitment, we cannot accept CVs. Incomplete application forms may result in candidates not being shortlisted.Unity Schools Partnership is committed to safeguarding and promoting the welfare of pupils. All successful candidates will be subject to rigorous pre‑employment checks, including an enhanced DBS. We are also committed to equality, diversity and fair recruitment practices, and we oppose all forms of unlawful discrimination.We value inclusive working practices and diverse teams. If you wish to work part‑time or as a job‑share, we will accommodate this wherever possible. We particularly welcome applications from under‑represented groups.#J-18808-Ljbffr