(IT PSP) IT Network Operations Analyst I (AWS)

Ampcus Incorporated

Fairfield, CA

JOB DETAILS
SALARY
$35–$45 Per Hour
SKILLS
Amazon Web Services (AWS), Business Services, Communication Skills, Consulting, Identify Issues, Information Technology & Information Systems, Maintenance Services, Microsoft Excel, Microsoft Word, Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Protocols, Network Software, Network Systems, Oil and Gas, Operating Systems, Power Outages, Presentation/Verbal Skills, Remedy, Team Player, Telecommunications, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Fairfield, CA
POSTED
30+ days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: IT PSP IT Network Operations Analyst I (AWS)
Job Location: Fairfield, CA

Job Responsibilities:

  • This role monitors the network systems and application events.
  • Monitor network devices, interfaces, and applications through intelligent devices and automated programs as directed.
  • Create tickets, incidents & work orders, service requests, and assignments as directed.
  • Issue initial outage notification event communications as directed.
  • Isolate and correlate multiple customer issues identified with alarms/alerts received to eliminate duplication of events as instructed.
  • Network/System/Application monitoring & Scheduling alarms & alerts based on Eyes on Glass, Initial Outage Management, Notifications, 7x24 hour support.

Skills Required/Desired:

  • HS Diploma or equivalent work experience
  • AA in Information Technology or related field or equivalent work experience desired.
  • Basic knowledge of network protocols, software applications, or operating support systems desired.
  • May require certification applicable to the technology being supported.
  • 1 year experience in telecommunication, internet, or network operation center environments desired.
  • Previous experience working in ticket management systems/applications (i.e., SMC Remedy), monitoring network devices, or software operating systems desired.

Additional desires:

  • Qualitative and quantitative analytic & problem-solving skills
  • Ability to learn new concepts quickly
  • Advanced verbal and written communication skills
  • Proficient in Microsoft Excel and Word
  • Can work independently or as part of a team
  • Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment
  • May require some local traveling for training, meeting, etc.
  • Able to support shift schedules as required to meet business needs.
  • Pacific Gas and Electric Company is an AA/EEO employer that actively pursues and hires a diverse workforce.
 

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com