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Skills
- Administrative Managementunmatched
- Analysis Skillsunmatched
- Automationunmatched
- Budget Managementunmatched
- Business Administrationunmatched
- Business Developmentunmatched
- Business Growthunmatched
- Cargo/Freightunmatched
- Communication Skillsunmatched
- Contract Creationunmatched
- Contract Managementunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Support/Serviceunmatched
- Develop and Maintain Customersunmatched
- Establish Prioritiesunmatched
- Exceeded Sales Goalunmatched
- Financial Analysisunmatched
- Forecastingunmatched
- Green Transportationunmatched
- Industry/Trade Analysisunmatched
- International Businessunmatched
- Interpersonal Skillsunmatched
- Italian Languageunmatched
- Logisticsunmatched
- Logistics Managementunmatched
- Market Researchunmatched
- Market Trend Analysisunmatched
- Meet Sales Quotaunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- Negotiation Skillsunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Pricingunmatched
- Problem Solving Skillsunmatched
- Product Pricingunmatched
- Profit & Lossunmatched
- Project/Program Managementunmatched
- Proposal Writingunmatched
- Record Keepingunmatched
- Regulationsunmatched
- Resolve Customer Issuesunmatched
- Safety Standardsunmatched
- Salesunmatched
- Sales Managementunmatched
- Sales Pipelineunmatched
- Sales Prospectingunmatched
- Supply Chainunmatched
- Sustainabilityunmatched
- Team Playerunmatched
- Time Managementunmatched
- Train Transportationunmatched
- Transportation Engineeringunmatched
- Willing to Travelunmatched
Description
Job Description
Key Responsibilities:
Client Relationship Management:
Education:
Key Responsibilities:
Client Relationship Management:
- Develop and maintain strong relationships with key clients, stakeholders, and decision-makers within the rail industry customer.
- Serve as the main point of contact for existing and prospective clients, providing tailored solutions to meet their needs.
- Conduct regular meetings and reviews with clients to understand their business needs, concerns, and goals.
- Identify and pursue new business opportunities in the rail account by researching and understanding market trends, customer needs, and competitor offerings.
- Build and maintain a pipeline of potential opportunities, ensuring a consistent flow of new projects and revenue.
- Ensure meeting quarterly and yearly account targets
- Lead the preparation of proposals, contracts, and pricing models tailored to client specifications.
- Negotiate terms and pricing with clients to secure long-term contracts.
- Meet or exceed sales targets and KPIs to drive business growth.
- Collaborate with cross-functional teams, including operations, logistics, and project managers, to ensure timely and efficient delivery of rail customer account.
- Monitor the progress of contracts and projects, ensuring that they are completed on schedule and within budget.
- Address any client issues or concerns, providing prompt and effective solutions.
- Stay up to date with the latest industry trends, technological advancements, and regulatory changes affecting the rail sector.
- Provide insights and strategic recommendations to senior management on market dynamics and growth opportunities.
- Maintain accurate records of client interactions, opportunities, and sales progress.
- Regularly report on account performance, forecast future business opportunities, and track KPIs.
- Analyze financial performance and operational efficiency to ensure maximum profitability.
Education:
- Bachelor's degree in Business Administration, Transport Management, Engineering, or a related field. A Master's degree or relevant certifications (such as a professional qualification in rail or transportation management) is a plus.
- Minimum of 10-15 years of experience in account management, sales, or business development within the rail, transport, or logistics sectors.
- Proven track record of managing key accounts and achieving sales targets.
- Experience working with rail operators, infrastructure providers, or supply chain partners is highly desirable.
- Strong understanding of the rail industry, including freight and passenger transport, rail operations, safety standards, and regulations.
- Familiarity with industry trends, challenges, and innovations (e.g., digitalization, sustainability, and automation).
- Excellent communication and interpersonal skills with the ability to build and maintain relationships with clients and internal teams.
- Strong negotiation, presentation, and problem-solving skills.
- Ability to manage multiple accounts and projects simultaneously.
- Strong organizational and time-management skills, with an ability to prioritize tasks effectively.
- Microsoft Office Suite- Word, Powerpoint, Excel
- Analytical skills with the ability to interpret data and create actionable insights.
- A strategic mindset with a focus on long-term client success and business growth.
- Proactive, self-motivated, and results-driven.
- Ability to work in a fast-paced environment and handle complex client requests.
- Strong team player with the ability to collaborate effectively with internal teams.
- High level of integrity, professionalism, and customer service orientation.
- Experience in international rail business or knowledge of global rail market dynamics.
- Understanding of sustainable and green transport solutions in the rail industry.
- Fluency in additional languages - Italian, German
- Full-time position with a combination of office and client-facing work.
- Occasional travel required to meet clients and attend industry events.
- Competitive salary with performance-based incentives and benefits.
Numbers & Facts
| Location | Pittsburgh |
| Industry | Engineering Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1991 |
| Website | https://www.cyient.com/about-us/who-we-are/ |
Benefits
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Military Leave
About Company
At Cyient, we work towards improving the daily lives of people with unwavering focus. From a quieter flight to a safer train journey, a more reliable energy supply, or a quicker internet connection, we provide engineering, manufacturing, geospatial, network and operations management services to industry leaders across the globe. Our 15,000 associates are located in more than 21 countries, supporting 12 industries, including aerospace, rail transportation, power generation, telecommunications and medical technology. With a sound track record of growth and profitability, we are committed to developing a sustainable society and actively promoting education and inclusive growth initiatives in our local communities.