Sign upLog in
Account Management Jobs in Fort Lauderdale, FL

["Lighting Account Manager","Lighting Account Manager"]

All American Facility Maintenance
  • Fort Lauderdale
    8 days ago

    Job Description

    Position Summary

    The Lighting Account Manager is responsible for managing client relationships, overseeing lighting service accounts, coordinating project execution, and ensuring customer satisfaction for commercial lighting maintenance and retrofit projects. This role serves as the primary point of contact for clients and works closely with operations, procurement, field technicians, and vendors to ensure projects are completed on time, within budget, and according to company standards.

    The ideal candidate has experience in facility maintenance, commercial lighting services, account management, and project coordination with strong communication and organizational skills.

    Key Responsibilities

    Client & Account Management
    • Serve as the primary contact for commercial lighting clients
    • Build and maintain long-term customer relationships
    • Conduct regular client follow-ups and site visits
    • Identify opportunities to upsell additional maintenance or retrofit services
    • Ensure high customer satisfaction and timely issue resolution
    • Prepare and present service proposals, estimates, and reports
    Project Coordination
    • Coordinate lighting maintenance and retrofit projects from start to completion
    • Schedule technicians, subcontractors, and vendors
    • Monitor project timelines, budgets, and service quality
    • Ensure all work orders and service requests are completed accurately
    • Collaborate with procurement and operations teams to secure materials and equipment
    • Track project progress and provide status updates to clients and leadership
    Operational Support
    • Review lighting audits and recommend solutions
    • Assist with inventory coordination and material tracking
    • Ensure compliance with safety standards and company procedures
    • Maintain accurate customer records, contracts, and service documentation
    • Support emergency lighting service requests when necessary
    Business Development
    • Develop new business opportunities within existing accounts
    • Assist with bid preparation and contract renewals
    • Network with property managers, facility directors, and commercial clients
    • Help grow recurring maintenance agreements and retrofit projects
    Qualifications & Requirements

    Education
    • High school diploma or GED required
    • Associate's or Bachelor's degree in Business, Construction Management, Electrical Technology, or related field preferred
    Experience
    • 3+ years of account management, project management, or facility maintenance experience
    • Experience in commercial lighting, electrical services, construction, or facility maintenance preferred
    • Experience managing multiple accounts and projects simultaneously
    • Knowledge of lighting retrofits, LED upgrades, and maintenance services preferred
    Skills & Competencies
    • Strong customer service and relationship-building skills
    • Excellent verbal and written communication
    • Ability to manage multiple priorities in a fast-paced environment
    • Strong organizational and problem-solving abilities
    • Proficient in Microsoft Office Suite, Excel, and CRM systems
    • Experience with project management software is a plus
    • Ability to read lighting layouts, proposals, and service documentation preferred

    Numbers & Facts

    LocationFort Lauderdale

    Skills

    • Budget Managementunmatched
    • Budgetingunmatched
    • Business Developmentunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Construction Managementunmatched
    • Contract Creationunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Electricityunmatched
    • Emergency Servicesunmatched
    • High School Diplomaunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Maintenance - Electricalunmatched
    • Maintenance Servicesunmatched
    • Materials Trackingunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • On Site Supportunmatched
    • Operational Supportunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Project Executionunmatched
    • Project Management Softwareunmatched
    • Project Trackingunmatched
    • Project/Program Coordinationunmatched
    • Project/Program Managementunmatched
    • Property Managementunmatched
    • Proposal Writingunmatched
    • Purchasing/Procurementunmatched
    • Retrofitunmatched
    • Safety Complianceunmatched
    • Safety Standardsunmatched
    • Safety/Work Safetyunmatched
    • Sales Managementunmatched
    • Time Managementunmatched
    • Track Customer Issuesunmatched
    • Up-Sellingunmatched
    • Writing Skillsunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder