["Logistics Operations Support","Logistics Operations Support"]

Operations Support

The operations support is responsible for assisting the manager with planning and monitoring the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations.

Essential Duties and Responsibilities:

• Resolve billing issues with Operations.
• Review, research, and resolve Missing POD's.
• Receive, research, process, and track driver ATD's.
• Receive, review, process, track returns.
• Monitor and maintain each assigned driver.
• Routing/Attaching outbound shipments
• Quoting new shipments
• Communicate with relevant corporate personnel at all levels.
• Other duties and tasks assigned as requested.
• High Volume Data Entry
• Assist with customer service issues as they arise.
• Follow-up with Operations with billing-related issues.

Skills/Competencies:

• Experience with customer service or operations support.
• Excellent computer and communication skills
• Detail Oriented
• Able to multitask in a high-paced environment
• Strong verbal and technical written communication
• Highly organized and detail-oriented
• Proficient in Microsoft Office Suite
• Able to type 35+ wpm minimum
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent time management
• Ability to work under pressure

Experience:

• 1+ years transportation routing/dispatching in logistics
• 1+ years of customer service experience

Physical Requirements:

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required.

Work Environment & Additional Requirements:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:

$22-$25 per hour

Monday through Friday

8:00 am to 5:00 pm

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.