Job Details Req ID: 119430 Supported Practice: Waterman Dental Care Category: Business Assistant Location: 19330 US Highway 441, Mount Dora, FL 32756 Position Summary: Join the Team at Waterman Dental Care - New Office Opening in Mount Dora!Are you looking for a rewarding career with a growing dental team? Waterman Dental Care is excited to open our brand-new office in the Mount Dora area, and we''re searching for a friendly, organized, and team-oriented Dental Receptionist to join us!While dental experience is a plus, it is not required. We are happy to train the right candidate who brings strong customer service skills, a positive attitude, and a willingness to learn.What We''re Looking For:Excellent customer service and communication skillsAbility to multitask in a fast-paced environmentStrong attention to detail and organizational skillsTeam-oriented mindset with a willingness to help othersPositive attitude and eagerness to learnDental experience is a plus, but not requiredWhat We Offer:Full-time opportunityPaid trainingMedical benefitsDental benefitsPaid Time Off (PTO)Paid holidays401(k) retirement planGrowth and development opportunitiesThis is a wonderful opportunity to join a brand-new office from the ground up and help create an exceptional experience for patients and team members alike.Apply today and start your next career adventure with Waterman Dental Care!Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.xa0 More about the roleGreet and welcome patients as they enter the officexa0to create a great first impression of our teamManagexa0front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialxa0What You'll Gainxa0Competitive benefits including health insurance, retirement savings plans, six paidxa0holidays,xa0and PTO (paid time off)Front loaded educationxa0and training, providing youxa0thexa0opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Pay Minimum Qualificationsxa0Experience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.xa0Preferred Experiencexa0xa01+xa0years of experiencexa0in a dental or medical settingxa01+xa0years of experiencexa0with insurance billing and accountsxa0receivablexa0Dentrix or other dental software experiencexa0xa0Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person)xa0periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.xa0xa0Who is Heartland Dental?Heartland Dental is the nation''s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiencesxa0to the communities they serve.xa0At Heartland Dental, we're committed to living our core values which promote diversity and inclusion.xa0 We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.xa0