\n Dental Office Assistant - Business Assistant\n

Job Details Req ID: 120833 Supported Practice: Fairchild Oaks Dental Care Category: Business Assistant Location: 3775 Roscommon Drive, Ormond Beach, FL 32174 Years of Experience: 2-3 years Position Summary: Business AssistantJoin the Team at Fairchild Oaks Dental Care!Are you an experienced Dental Receptionist who loves creating exceptional patient experiences and thrives in a team-oriented environment? Fairchild Oaks Dental Care is looking for a friendly, organized, and motivated professional to join our amazing team!What We''re Looking For:Experience as a Dental Receptionist in a dental officeProficiency with DentrixStrong customer service and communication skillsExperience with Dental AR and BillingA positive attitude and team-first mindsetAbility to multitask in a fast-paced environment while keeping patients smilingxa0Why Fairchild Oaks Dental Care?Supportive and collaborative team cultureOpportunity to make a difference in patients'' experiences every dayFull-time position with excellent benefitsA professional and welcoming office environmentIf you''re passionate about patient care, love staying organized, and enjoy being part of a team that feels like family, we''d love to meet you!xa0 More about the roleGreet and welcome patients as they enter the officexa0to create a great first impression of our teamManagexa0front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialxa0What You'll Gainxa0Competitive benefits including health insurance, retirement savings plans, six paidxa0holidays,xa0and PTO (paid time off)Front loaded educationxa0and training, providing youxa0thexa0opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Pay Minimum Qualificationsxa0Experience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.xa0Preferred Experiencexa0xa01+xa0years of experiencexa0in a dental or medical settingxa01+xa0years of experiencexa0with insurance billing and accountsxa0receivablexa0Dentrix or other dental software experiencexa0xa0Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person)xa0periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.xa0xa0Who is Heartland Dental?Heartland Dental is the nation''s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiencesxa0to the communities they serve.xa0At Heartland Dental, we're committed to living our core values which promote diversity and inclusion.xa0 We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.xa0