\n Director Pricing & Administration\n\n

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Description

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n Position at Span Alaska Transportationn

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About Us

Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.

Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.

Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.

Learn more at spanalaska.com.

About the Role

The Director of Pricing and Administration is responsible for Span Alaska's pricing strategy, revenue integrity, and pricing-related administrative functions. This role leads the Pricing, Rating, Invoicing, and Database functions while partnering closely with Sales, Operations, Finance, Customer Service, and IT to support profitable growth, customer retention, and disciplined execution across the LTL network. It is designed for a high impact pricing leader who can develop customer-centric pricing strategies, support Sales in winning and retaining business, and strengthen long-term customer relationships through competitive, profitable solutions across the customer portfolio.

The position provides commercial oversight for customer pricing, rating accuracy, invoice auditing, rate studies, quoting pathways, pricing technology, and the reporting needed to improve pricing speed, margin visibility, and customer-level profitability decisions. The role also serves as a strategic partner to Sales by leading pricing strategy, deal governance, RFP support, profitability analysis, and market intelligence, while ensuring operational excellence, pricing discipline, revenue integrity, and alignment between commercial commitments and service execution.

What you'll do:

Commercial and Strategic Pricing Leadership:

• Develop pricing strategies that support profitable revenue growth, customer retention, and disciplined market positioning.
• Partner with Sales to structure customer-specific pricing, RFP responses, strategic deals, and customer retention plans.
• Evaluate customer profitability and recommend pricing adjustments, deal structures, or commercial actions based on margin, cost-to-serve, lane profile, and service requirements.
• Lead customer, lane, and network rate studies to identify pricing gaps, margin opportunities, cost-to-serve trends, and commercial risks.
• Provide proactive pricing insights, competitive intelligence, and market trend analysis to support sales strategy and executive decision-making.
• Support Sales in customer meetings, presentations, and negotiations as needed.
• Lead pricing and yield analysis technology initiatives, including evaluation, implementation, and adoption of tools that improve pricing speed, margin visibility, and customer-level profitability decisions.
• Lead cross-functional initiatives that improve pricing speed, accuracy, governance, and competitiveness.

Operational Oversight and Department Leadership:

• Oversee the Pricing, Rating, Invoicing, and Database teams through department managers.
• Ensure timely and accurate freight bill rating, customer quotes, invoice auditing, and database maintenance.
• Maintain strong customer service standards across pricing-related functions.
• Ensure compliance with tariffs, contracts, internal pricing policies, and customer-specific billing requirements.
• Support collections and customer-facing teams with invoicing requirements, billing issues, and resolution of pricing-related disputes.
• Develop and maintain effective reporting, tools, and process controls that support departmental needs, pricing governance, and executive visibility.
• Support continuous improvement in process design, workflow efficiency, data quality, and revenue integrity.
• Build stronger reporting around rate performance, win/loss trends, customer profitability, lane yield, and service-level margin performance.
• Lead or support special projects related to pricing systems, commercial strategy, automation, and process improvement.

People Leadership:

• Coach, mentor, and develop Pricing Managers and their teams.
• Participate in recruitment, performance management, training, scheduling, time management, and corrective actions.
• Foster a collaborative, accountable, and customer-focused team culture.
• Communicate and reinforce company policies, pricing standards, and process expectations across the department.
• Communicate department priorities, company updates, service expectations, and performance goals through regular team meetings.
• Provide leadership that strengthens employee engagement, accountability, process consistency, and professional development.

Cross-Functional Collaboration:

• Work closely with Sales, Operations, Finance, Customer Service, and IT to align pricing decisions with business goals and operational realities.
• Partner with Operations to understand landed costs, capacity constraints, service requirements, and operational cost drivers.
• Coordinate with Finance on revenue integrity, margin reporting, customer profitability, and pricing-related financial analysis.
• Assist other departments with pricing, customer, reporting, and commercial analysis needs as requested.

You have these skills:

• Strong commercial acumen and ability to partner effectively with Sales.
• Advanced analytical and problem-solving capabilities.
• Strong understanding of transportation pricing, customer profitability, cost-to-serve, and freight operations.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Strong judgment and decision-making ability.
• Leadership skills with the ability to coach, develop, and hold teams accountable.
• Proficiency with pricing tools, spreadsheets, reporting tools, and general office software.
• Ability to develop tools, reporting, and processes that improve pricing accuracy, visibility, and efficiency.

And these qualifications:

• High school diploma or equivalent required.
• Prior management experience required.

Extra credit if you have:

• Higher education or vocational training in transportation, logistics, business, finance, or related field preferred.
• 10 or more years of experience in transportation, freight, logistics, pricing, revenue management, or commercial strategy preferred.

Physical Requirements:

• Ability to sit at a desk and work at a computer for extended periods.
• Ability to work in a warehouse environment where exposure to the elements and exhaust fumes may occur.

The salary range is posted for this position in Washington. The salary offered will depend upon qualifications and other operational considerations.

Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits.

At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

#SAT

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Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.nnView our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.

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