JOB SUMMARYAt HCW Hospitality, every guest's experience matters-day or night. As a Night Auditor, you'll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotelrunning efficiently after hours.
WHAT YOU'LL DOAs a Night Auditor, you'll handle overnight operations and end-of-day reporting. In this role, you will:
- Audit and balance daily financial transactions and prepare reports.
- Handle guest check-ins and check-outs, ensuring a seamless experience.
- Address guest inquiries and resolve any issues promptly.
- Conduct security checks and monitor property safety.
- Assist with guest requests and provide information about hotel services.
- Maintain accurate records of guest accounts and transactions.
- Take on additional duties as assigned by management to support the smooth operation of the hotel.
WHAT YOU BRINGWe're looking for a detail-oriented, self-motivated individual who excels at night. To excel in this role, you'll need:
- Previous experience in hospitality, accounting, or a similar role.
- Strong math and computer skills, with proficiency in hotel management software.
- Excellent problem-solving and customer service skills.
- The ability to work independently and handle multiple tasks.
- Flexibility to work overnight shifts, including weekends and holidays.
- A positive attitude and a commitment to guest satisfaction.
JOIN HCW HOSPITALITYAt HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.
Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.