"New York Pilates is about community and creating a space where people feel at home, leave their day behind and get into their bodies" - Heather Andersen, Founder & Owner
WE WANT YOU!
The Studio Rep is the face of New York Pilates. We're seeking a results-driven Studio Representative to join our NYC team and drive studio revenue while delivering a best-in-class, welcoming experience
Equal parts hospitality expert and sales driver, you are the first point of contact for students - building relationships, generating memberships, upselling services, and ensuring every interaction reflects NYP's brand and community-first mindset.
Reporting to the Studio Manager, you'll partner with the studio team to grow revenue, elevate the student experience, and maintain a polished, high-energy studio environment.
What You'll Do
- Be the face of New York Pilates, creating exceptional first impressions and a welcoming experience for every student.
- Drive studio growth by selling memberships, class packages, and retail while building lasting relationships that increase retention and referrals.
- Achieve monthly sales goals through proactive outreach, lead follow-up, and personalized recommendations.
- Deliver a seamless, hospitality-first experience by anticipating student needs, resolving issues, and ensuring every interaction reflects the NYP brand.
- Own the day-to-day studio experience by executing front desk operations, maintaining a polished environment, and supporting inventory and retail merchandising.
- Partner with the Studio Manager and team to create an elevated, high-energy studio experience that keeps students coming back.
What You Bring:- 1+ year of customer-facing sales, retail, hospitality, or boutique fitness experience with a proven ability to meet or exceed sales goals.
- A warm, confident communicator who is passionate about delivering exceptional hospitality and building genuine relationships.
- Organized, adaptable, and solution-oriented, with the ability to thrive in a fast-paced, high-energy environment.
- Comfortable using POS, CRM, and studio management systems (Mindbody experience is a plus).
- Excited to represent the NYP brand by taking 4 NYP classes per month and becoming a product expert.
- Able to stand and remain active for 4-6 hours per shift, lift up to 25 lbs occasionally, assist with equipment resets and light cleaning between classes
- Maintain at least 15 hours/week availability, and work early mornings, evenings, weekends, and holidays as scheduled by the Studio Manager based on business needs.
Why You'll Love Working With NYP!- Competitive Pay: $17-$24/hour + monthly sales commission, based on years of experience
- Lifestyle Perks: Complimentary NYP membership, merch discounts, and credits toward continued education for our Online Instructor Training certification
- Build Something Iconic: We're building an A+ team and supporting you every step of the way
New York Pilates is a contemporary, design-forward Pilates brand with a reputation for exceptional instructors, a highly curated studio experience, and a loyal community of students. With multiple studios across New York City and the Hamptons, we are committed to delivering a consistent, high-quality experience in every location.