NOW HIRING: OUTBOUND CALL CENTER AGENT - LANDMARK AUTOMOTIVE DEALERSHIP GROUP
JOIN THE WINNING LANDMARK TEAM TODAY-LOCAL FAMILY OWNED AND OPERATED FOR OVER 40 YEARS WITH OVER 150,000 SATISFIED CUSTOMERS- FURTHER YOUR CAREER !
Location: Morrow, Chamblee or Athens Georgia FULL TIME POSITION WITH FULL COMPANY BENEFITS Schedule: 5 DAY WORK WEEK
About the Role
We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you'll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience.
Key Responsibilities
Make outbound calls in volume to sales leads and successfully create appointments that show.
Follow up with past customers and internet inquiries
Update customer information in our CRM system
Follow up with past customers and internet inquiries
Meet daily/weekly call and appointment goals
Provide exceptional service that reflects the dealership's values
Confirming appointments and following up on missed appointments
Qualifications and Requirements
Excellent communication and customer service skills
Strong phone etiquette and a positive attitude
Ability to multitask and work in a fast-paced environment
Meet daily/weekly call and appointment goals
Prior call center experience with a proven track record is required
What We Offer
Competitive pay with performance bonuses
Opportunities for growth within the dealership
Paid training
Supportive team environment
Full Company benefits-Major medical, health, dental, vision and matching 401k plan
JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER !