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Skills
Customer Support/Serviceunmatched
Detail Orientedunmatched
Equipment Maintenance/Repairunmatched
Event Managementunmatched
Game Softwareunmatched
Gamingunmatched
Gaming Equipmentunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Logisticsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Sportsunmatched
Team Playerunmatched
Technical Supportunmatched
Description
E-Sports Attendant
Rate: $15.35 hourly, not to exceed 28 hours weekly
Status: Part-time
Join our dynamic team as an E-Sports Attendant and be a vital part of creating an engaging and enjoyable gaming environment for our community. This role offers an exciting opportunity towork in a vibrant recreational setting, supporting both casual gamers and competitive e-sports enthusiasts. If you are passionate about gaming, customer service, and event coordination, we encourage you to apply.
Key Responsibilities:
Greet and assist customers with a friendly and approachable attitude
Provide information about the facility, upcoming events, and available services
Address customer inquiries and resolve issues promptly to ensure a positive experience
Set up and maintain gaming stations and equipment, ensuring all hardware and software are in optimal condition
Conduct routine checks to troubleshoot and resolve technical issues
Assist customers with technical support and troubleshooting during gaming sessions
Support the organization and execution of e-sports events, tournaments, and competitions
Help coordinate event logistics, including registration, equipment setup, and participant management
Collaborate with team members to ensure smooth operation of all events and activities
Maintain cleanliness and organization of gaming areas and equipment
Monitor and report equipment malfunctions or maintenance needs
Organize and tidy up gaming areas
Promote and sell concession items, snacks, and beverages
Handle transactions and provide customer service in the concession area
Assist customers in creating gamer profiles
Verify residency for discounts and event participation
Skills and Qualifications:
Ability to troubleshoot common technical issues
Strong organizational skills and attention to detail
Ability to work flexible hours, including evenings and weekends
Previous experience in event support or customer service is a plus
Ability to work well in a team environment and handle multiple tasks efficiently
We foster a vibrant, inclusive culture that values innovation, teamwork, and growth. Join us and be part of a community dedicated to delivering memorable gaming experiences while advancing your skills in a supportive environment.
Requirements
Must be at least 17 years of age
Passionate about E-sports and knowledgeable about the gaming industry
Excellent customer service and interpersonal skills
Ability to multitask in a fast-paced environment
Basic technical knowledge of gaming equipment and software
Strong problem-solving skills and proactive approach