PRIMARY FUNCTIONS: The Nursing Coordinator works with the Nurse Supervisor and the Director of Nursing to facilitate access to high quality, safe, patient-centered medical care for all Neighborhood Health patients regardless of race, age, or ability to pay. The Nurse Coordinator is responsible for the supervision of the site's clinical support staff and performs clinical duties when needed including triage and high-risk case management.
Demonstrates commitment to Neighborhood Health's mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high quality primary care regardless of ability to pay.
DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job)
Works with multidisciplinary team, to include the medical provider, behavioral health provider, dental provider, family support worker, referral coordinator, and medical assistant to provide high quality, coordinated, and patient-centered primary care.
Supervises, trains, evaluates, and manages schedules of clinical site's medical assistant team and site's care coordinator.
With nurse manager, helps plan and coordinate medical assistant training activities.
Facilitates daily flow of medical care in clinic.
Oversees ordering and maintenance of clinical supplies, onsite medications, and equipment.
Works with prior authorization coordinator to obtain insurance authorization for patient medications.
Submits prior authorization requests for urgent patient procedures.
Oversees patient safety practices at site to conform with ambulatory standards of The Joint Commission.
Implements Primary Care Medical Home practices at site.
Oversees administration of Virginia state vaccine program.
Oversees performance and quality of in-house laboratory tests.
Oversees medical provider daily patient schedules, leave requests, and coverage schedules.
Performs clinical duties when needed, including phone or in-person triage, nurse visits for chronic care education and management, and communication of clinical information.
Manages high risk patient care, including patients with multiple co-morbidities or those at high risk for hospitalization or readmissions.
Reports morbidity and reportable conditions to local health department.
Along with care coordinators, assists patients in efficiently navigating the health care system.
Participates in clinic quality improvement and risk management activities, including data collection, and committee meetings as appointed.
Assist with developing, coordinating and recommending changes for the improvement of clinical services in the designated site.
Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances.
OTHER DUTIES:
Assists with developing, coordinating, and/or recommending improvements in program area.
May be assigned to various projects to advance the development or program area.