DescriptionA Victoria's Secret & Co PINK Manager a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.Key ResponsibilitiesThe PINK Manager drives the overall customer and brand experience within the PINK Business. They ensure both product presentation and selling behaviors reflect the Brand's guidance and objectives. Specifically, the PINK Manager owns:Visual execution within their line of business by translating brand direction into clear priorities and daily actionsProduct storytelling and selling behaviors, protecting the emotional tone of the customer's experienceCategory-level performance insights, leveraging company tools and reportsSales floor and fitting room standards (if applicable)Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store ManagerDirect reports, as assigned, including PINK Supervisors and/or Selling AssociatesThis role is present in higher volume or more complex environments and leads the performance and direction of the business.Store Leadership ExpectationsLeading and demonstrating company valuesExecuting the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.Coaching & development of associatesExecuting Daily Work Force Management actions to manage labor hoursMaintaining visual merchandising standardsCollaborating with Sales Leadership Teams to ensure seamless executionLeading and modeling behaviors that link to leadership competenciesDemonstrating and leading company policy and proceduresAdditional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing#J-18808-Ljbffr
| Location | Manchester |
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