The Home Depot logo

["Pro Customer Service/Sales","Pro Customer Service/Sales"]

The Home Depot
  • Laguna Niguel
  • $20–$22 Per Hour
7 days ago

Job Description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $22.00

Numbers & Facts

LocationLaguna Niguel
IndustryConstruction - Residential & Commercial/Office
Salary$20–$22 Per Hour
Company Size10,000 employees or more
Websitehttps://careers.homedepot.com/

About Company

As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:

  • Providing face coverings and gloves to associates
  • Limiting the number of customers in stores at one time
  • Promoting social and physical distancing practices
  • Implementing additional cleaning measures to sanitize facilities

Skills

  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Loyalty Programsunmatched
  • Meet Sales Quotaunmatched
  • Metricsunmatched
  • Multilingualunmatched
  • Order/Customer Fulfillmentunmatched
  • Organizational Skillsunmatched
  • Painting (Facilities and Maintenance)unmatched
  • Problem Solving Skillsunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Supportunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder