Business Operations & Executive Communications Coordinator BC Forward
- $44–$44.62 Per Hour
- Full-time
RhinoLift Foundation Solutions provides foundation repair, waterproofing, and structural support services to residential and commercial customers. We're growing fast and need an organized, personable Production Coordinator to keep our office running smoothly and our crews on schedule.The Production Coordinator is the hub between our office, field crews, and customers. This role handles day-to-day administrative work, answers and routes incoming calls, schedules jobs, and keeps production running on time. We're looking for someone dependable, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment.Key ResponsibilitiesAnswer incoming phone calls, greet customers, and route inquiries to the appropriate team memberSchedule and coordinate production jobs with field crews, ensuring accurate timelines and communicationMaintain and update the production calendar, adjusting for weather, material delays, or crew changesCommunicate with customers regarding scheduling, job status updates, and general questionsPrepare, organize, and file job paperwork, contracts, permits, and work ordersEnter and maintain accurate data in the company's CRM and scheduling systemsAssist with ordering materials and coordinating deliveries to job sitesSupport invoicing, collections follow-up, and other basic office administrative tasksCoordinate with sales and production teams to ensure smooth handoff from sale to installationHandle general office duties including mail, supplies, and maintaining an organized front officeQualificationsHigh school diploma or equivalent required; some college preferred1+ years of experience in an administrative, dispatch, scheduling, or customer service roleStrong phone etiquette and communication skillsHighly organized with the ability to multitask and prioritize in a fast-paced environmentProficient with Microsoft Office (Word, Excel, Outlook); CRM or scheduling software experience a plusComfortable working with field crews and coordinating logisticsPositive, professional attitude with strong problem-solving skillsConstruction, home services, or foundation repair industry experience a plus, but not requiredWork EnvironmentThis is primarily an in-office role with the potential to work remote on Fridays.Involves prolonged periods of sitting, phone use, and computer work.Equal Opportunity EmployerRhinoLift Foundation Solutions is proud to be an Equal Opportunity Employer. We believe in building a diverse, inclusive team where all individuals feel respected, valued, and empowered to succeed. RhinoLift Foundation Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#J-18808-Ljbffr
| Location | Cornelius (Remote) |