["QA Specialist (Home Care QA Visits)","QA Specialist (Home Care QA Visits)"]

American Society for Quality
  • San Diego
    6 days ago

    Job Description

    Position SummaryThis position will be responsible for conducting in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.LocationArcadia Home Care & Staffing 1455 Frazee Rd Suite 541 & 562 San Diego, CA 92108-4350ScheduleMonday Through Friday - 8am - 5pm (Home Visits and Office work)Pay$21.00 to $25.00BenefitsMedical, Dental and Vision BenefitsCompany matched 401KContinued EducationBonusPTO PlanRetirement PlanningLife InsuranceEmployee discountsEssential DutiesMonitors client's condition and performance of duties by Home Care AidesMaintains all company and Department on Aging rules, regulations, and standardsConducts home visits to new clients to welcome and review the Welcome PacketObserves and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followedPrepares and completes accurate evaluation reports and case notes as neededMaintains schedules to assure timely completion of all assigned home visitsAttends weekly branch meetingsMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular, predictable, consistent attendance and is flexible to meet the needs of the departmentFollows all Medicare, Medicaid, and HIPAA regulations and requirementsAbides by all regulations, policies, procedures and standardsPerforms other duties as assignedPerformance ResponsibilitiesMaintain positive internal and external customer service relationshipsMaintains open lines of communicationPlans and organizes work effectively and ensures its completionMeets all productivity requirementsDemonstrates team behavior and promotes a team‑oriented environmentActively participates in Continuous Quality ImprovementRepresents the organization professionally at all timesPosition Requirements & CompetenciesMinimum of 2 years' experience working in the field of senior services, or related social serviceMust demonstrate strong interpersonal and communication skillsRepresents the organization professionally at all timesMust be client focused and customer service drivenComputer experience – Microsoft Word and ExcelMust have reliable transportation, valid driver's license and insurance for travel within the branch service areas#J-18808-Ljbffr

    Numbers & Facts

    LocationSan Diego

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