(Remote) Customer Support Associate

Make 2025 the Year You Build a Career With Purpose

Ready for a fresh start and a career with more flexibility, growth, and meaning? We're expanding our team and looking for motivated individuals who want more than a traditional job. At AIL, we work with over 44,000 unions across North America, helping members access supplemental benefit programs they have already requested information about — no cold calling or prospecting required.

What You'll Do

You'll connect with families, schedule virtual consultations, review available benefit options, and help members choose coverage that fits their needs.

What We're Looking For

• Strong communication and people skills• Basic computer skills• Reliable work ethic and good time management• Ability to pass a criminal background check

What We Offer

• No prior experience required — full training provided• Entry-level opportunity with fast-track advancement potential• Supportive, team-focused environment• Weekly pay plus performance bonuses• Full-time role with flexible scheduling

If you're motivated, people-oriented, and ready to take control of your future, this could be the opportunity for you. Whether you're starting a new career or looking for a change, you'll have the chance to grow professionally while making a real impact for working families.