["Retail Manager","Retail Manager"]

TitleRetail Manager at Ryan FieldSalary$60,000 – $65,000 per year (based on experience)About LevyLevy is a leader in sports and entertainment hospitality, operating iconic venues, restaurants and event spaces worldwide. The company is recognized for innovation and diversity, serving high-profile events such as the Super Bowl, Grammy Awards, and major sporting championships.Job SummaryWe are seeking a driven, organized, and customer‑focused Retail Manager to oversee and grow all aspects of retail operations across multiple channels, including brick‑and‑mortar stores, event retail, merchandise programs, and e‑commerce platforms. The Retail Manager will work closely with the Retail General Manager and internal teams to deliver exceptional retail experiences, drive sales performance, and execute merchandise strategies.Key ResponsibilitiesRetail OperationsOversee daily retail operations across store locations, event retail environments, and e‑commerce channelsEnsure consistent execution of retail standards, merchandising presentation, inventory management, and customer service expectationsPartner with the Retail General Manager to develop and execute seasonal merchandise strategies and sales initiativesMonitor sales performance, inventory levels, and operational metrics to maximize revenue opportunities and profitabilitySupport staffing, scheduling, training, and development of retail team members as neededLead matchday and event retail operations, ensuring preparedness, staffing coordination, and execution excellenceMaintain strong relationships with clients and serve as a key point of contact for retail‑related initiatives and operational updatesIdentify process improvements to enhance operational efficiency and customer experienceMerchandising & Inventory ManagementManage inventory planning, replenishment, stock accuracy, and product lifecycle managementCoordinate product launches, new merchandise introductions, and promotional campaignsEnsure merchandise is appropriately displayed and presented in accordance with brand standardsAssist with purchasing decisions, assortment planning, and inventory optimization strategiesConduct inventory analysis and reporting to support sales growth and inventory productivityEcommerce & Digital Retail SupportOversee and support e‑commerce operations, including product setup, merchandising, inventory accuracy, and promotional executionCollaborate with marketing and creative teams to ensure consistent product presentation across retail channelsMonitor online sales performance and customer trends to identify opportunities for growthCoordinate with internal e‑commerce resources to implement platform updates and support digital retail initiativesEnsure online and in‑store retail strategies align to create a seamless customer experienceCustomer & Client ExperienceFoster a customer‑first culture across all retail touchpoints; address customer concerns and escalations with professionalism and urgencyLead regular client discussions regarding merchandise performance, retail initiatives, and growth opportunitiesSupport loyalty‑building initiatives and programs that drive customer engagement and retentionReporting & AnalysisPrepare sales reports, inventory analysis, and operational recapsMonitor key performance indicators (KPIs) and provide recommendations to improve business performanceSupport budgeting, forecasting, and retail planning efforts as neededQualifications3+ years of retail management, retail operations, or merchandise management experienceDemonstrated leadership experience in a retail environmentStrong understanding of retail operations, inventory management, merchandising, and customer service best practicesExcellent communication, relationship‑building, and client management skillsStrong organizational and project management abilities with the capacity to manage multiple prioritiesAnalytical mindset with attention to detail and problem‑solving skillsProficiency in Microsoft Office and retail management systemsComfortable working in a fast‑paced sports, entertainment, or event‑driven environmentFlexibility to work evenings, weekends, holidays, and matchdays as neededPreferred QualificationsExperience working in sports, live events, apparel, or high‑volume retail environmentsExperience managing multiple retail channels, including e‑commerce operationsFamiliarity with Shopify or other e‑commerce platformsExperience executing merchandise launches and promotional campaignsKnowledge of fulfillment operations, inventory planning, and omnichannel retail strategiesBenefits & CompensationFull‑time salaried positionSalary range of $60,000 – $70,000, based on experienceOpportunity for career growth within a rapidly expanding retail organizationCollaboration‑focused, team‑oriented work environmentHands‑on involvement in sports, entertainment, and event retail operationsLegal and Equal Opportunity InformationLevy, a member of Compass Group USA, is an equal‑opportunity employer. Existing individuals and potential associates are treated fairly based on abilities, achievements, and experience without regard to protected classifications (race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, etc.). Qualified candidates are required to perform essential job functions with or without reasonable accommodation. The Company reserves the right to modify or change essential functions as business needs arise.We will consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws, including Fair Chance initiatives in Los Angeles, San Francisco, and New York. Certain positions may require Florida Level 2 background screening.Applications are accepted on an ongoing basis. Levy maintains a drug‑free workplace.#J-18808-Ljbffr