["Retail Store Manager MIDDLETOWN | Route 211","Retail Store Manager MIDDLETOWN | Route 211"]

Responsibilities Lead by example, demonstrating all the things it takes for your team to reach the top.Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in‑store.Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.Ensure the store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives.Sell to find personalized solutions beyond the basic device and service plan, including accessories and emerging Internet of Things (IOT) devices.Make sure the store is always at its best.Approach service and sales needs with patience, honesty and empathy.Become proficient in digital tools designed to enhance interactions and onboarding, actively demonstrating coverage, plans and services.Complete trainings on in‑store experience, new skills and processes, systems and reference resources.Build relationships with and partner with employees across channels, including business and customer service.Collectively own the customer experience and resolve issues to create a seamless, run‑around‑free environment.Identify and handoff small business leads.Develop strong peer relationships where all are accountable for the company's success.Provide first‑class customer experience while having a good time.Qualifications Leadership and competitive drive, demonstrating confidence to succeed in a fast‑paced sales environment.Willingness to lead a team, sharing best practices while serving customers and resolving issues.Effective operational, financial and performance management.Excellent communication skills to team members and customers.Prior wireless sales experience.Essential Requirements Minimum 18 years of age.Wireless sales experience.High school diploma or GED.Ability to stand for long periods of time.Ability to lift objects weighing up to 25 lbs.Reliable transportation.Full‑time (45 hours) availability.Benefits Employee Stock Ownership Program (ESOP)Competitive salary payBonus earningsAutomatic raises when reaching attainable milestonesExciting opportunities for career advancementDiscounted T‑Mobile cell phone planCulture of care & excellenceHealth benefits for full‑time employeesDiversity & Inclusion is a foundational principle of Arch Telecom. Employees with diverse perspectives, backgrounds and experiences allow us to better reflect the communities we serve and result in a superior customer and employee experience.#J-18808-Ljbffr