["Retail Store Manager","Retail Store Manager"]

Job Title Retail Store Manager Job Description Retail Store Manager – Hoboken Hoboken NjWho We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.The Role: We're seeking a Store Manager who will set the standard for exceptional customer service and represent the Framebridge brand in our Hoboken retail store. This role leads a high-performing team while driving operational excellence and delivering on our 100% happiness guarantee. This role reports to the District Manager.As Store Manager, You Will: Set the standard for exceptional customer service and represent the Framebridge brand on the sales floor every dayRecruit, interview, hire, onboard, and train great retail team members to build a store team that reflects our valuesDevelop, execute, and continuously improve operational activities to ensure customer experience and financial goals are metCollaborate with the manufacturing facility to ensure seamless omni-channel operationsDemonstrate deep product knowledge and design advice to customers, and coach retail team members to do the sameCoordinate in-store events with the Framebridge marketing team to drive community engagementAnswer questions and troubleshoot issues using sound judgement, and identify opportunities to innovate and improve the retail experienceWho You Are: You have a minimum of 3 years of experience as a Store Manager in a customer-facing retail, sales, or hospitality settingYou bring demonstrated leadership ability and a genuine excitement for building, developing, and coaching high-performing teamsYou're someone who leads with an engaging personality and strong interpersonal, communication, and relationship-building skillsStrong analytical and problem-solving skills with a track record of delivering positive business resultsYou have a passion for design and an eagerness to work in a creative, customer-first environmentAdaptable and comfortable working a flexible schedule, including evenings and weekends, to meet the needs of the businessPhysical Requirements: Standing for extended periods of time (up to 8 hours per shift)Light lifting (up to 30 lbs) — carrying frames, supplies, or packaging materialsBending, reaching, and light physical movement as needed in a retail or production environmentBenefits & Perks: Full medical, dental, and vision benefitsGenerous retirement program — 401(k) and employer-funded pension planParental leave and return programFlexible Time Off and paid holidaysFramebridge employee Free Frame codes and discountsShort-term disability and Life/AD&D InsuranceEmployee Assistance Program (EAP)Ongoing learning and development opportunitiesCommuter benefitsPet insuranceAnd more!Salary Information: The base range is $70,000 – $75,000, plus potential performance bonuses. Final compensation depends on experience, qualifications, and location. Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.Equal Opportunity Employer: Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions — including hiring, promotion, and advancement — are made without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local law. Please note that employment with Framebridge is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.Time Type Full time Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We're an incredibly hard-working, creative and fun group. We're passionate about our customers and their art.#J-18808-Ljbffr