["Retail Store Manager","Retail Store Manager"]

We're looking for a friendly, dependable, and motivated Retail Store Manager to lead one of our Made in TN retail locations. This role is ideal for someone who loves people, takes pride in creating a beautiful and welcoming store environment, and is passionate about supporting local makers and small businesses.As Store Manager, you'll be responsible for the day-to-day success of the store by delivering excellent customer service, leading and supporting the team, maintaining strong visual standards, and helping drive sales. You'll set the tone for the store by creating a positive, upbeat environment for both customers and staff while representing the Made in TN brand with professionalism and Southern hospitality.What You'll Do Lead the day-to-day operations of the store with a strong focus on customer experience, team support, and salesGreet customers and ensure every guest receives warm, attentive service with Southern charmTrain, coach, and support store team members to deliver exceptional customer service and product knowledgeHelp customers discover Tennessee-made products and recommend thoughtful gifts and local favoritesOversee store appearance, merchandising, and visual presentation to ensure the shop is always clean, organized, stocked, and invitingManage inventory flow including restocking, receiving product, and communicating inventory needsHandle register operations and ensure customer transactions are completed accurately and efficientlyAssist with opening and closing procedures, including daily store readinessHelp motivate the team to meet sales goals and create a positive, high-energy store environmentMaintain store cleanliness and organization through daily light cleaning, straightening, and upkeepCommunicate effectively with leadership and report directly to the Director of Retail OperationsRepresent the Made in TN brand with pride, professionalism, and a passion for local productsWhat We're Looking For Friendly, dependable, and naturally customer-focusedStrong leadership skills with the ability to motivate, guide, and support a teamPassion for local makers, small businesses, and creating memorable customer experiencesComfortable engaging with customers and leading by example on the sales floorOrganized, detail-oriented, and takes pride in maintaining a beautiful store environmentAble to stand for extended periods and assist with light lifting, stocking, and merchandisingWeekend availability (Saturday or Sunday) is requiredPrevious retail, customer service, or leadership experience preferredExperience with store operations, team supervision, merchandising, or inventory management is a plusWhy You'll Love Working Here Be part of a brand that celebrates Tennessee makers and local goodsLead a store that creates meaningful experiences for both locals and visitorsWork in a positive, welcoming, and community-focused retail environmentHelp customers find thoughtful gifts and souvenirs they'll truly loveBe part of a growing small business with heart#J-18808-Ljbffr